Sales & Service Advisor - N Oracle Rd

Sun Auto Tire and Service
US - Arizona - Tucson
June 26, 2024

Overview

BRAKEmax has all of the services you need to keep your vehicle in top condition. Whether you need basic services like oil changes and brake repair, or more challenging mechanical services like transmission repair or car AC repair, one stop at BRAKEmax gets it done.

The Sales and Service Advisor is responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations.

Benefits:

Competitive Bi-Weekly Pay
Tuition Reimbursement, up to $3,000 annually
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!!!

Essential Roles and Responsibilities:

Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers
Other duties as assigned

The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.

Qualifications:

High School Diploma or equivalent
Prior experience as a Service Advisor is helpful, but not required
Professional appearance and proven ability to work in a process driven environment
Possess current, valid driver's license
Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date
ASE Certified Service Consultant Certification or ability to obtain within 90 days of hire date
Ability to work a minimum of five days, including weekends

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• bayard

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

RS Aircraft Technician II

Gulfstream Aerospace Corporation

United States - AZ - AZ - Mesa
June 19, 2024

RS Aircraft Technician II in GAC Mesa Unique Skills: Gulfstream large cabin and mid cabin experience preferred but not required. Education and Experience Requirements High School Diploma or GED required. FAA Airframe and Powerplant certificate and 2 years of aviation maintenance experience or 4...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now