Job Details
Job Location
SP Gilbert - Gilbert, AZ
Position Type
Full Time
Travel Percentage
None
Job Shift
Any
Job Category
Sales
Description
Job Summary
Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities.
Duties and Responsibilities
Essential
Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly
Process orders, forms, applications and requests
Provide pricing, product, and delivery information upon request
Direct requests and unresolved issues to the appropriate resource
Formulate resolution and response to customer issues
Utilize Microsoft Dynamics CRM to record customer interactions and actions taken
Communicate and coordinate with internal departments
Facilitate prospects through new account credit process
Additional None
Supervision of Others None
Work Environment Typically work is performed in an office setting.
Physical Demands Able to sit and stand for extended periods of time.
Able to move about office setting to complete responsibilities.
Able to move freely around work and customer sites.
Able to climb stairs, kneel, bend, and stoop.
Frequent use of phone, computer, and office equipment.
Able to lift up to 25 lbs.
Travel Negligible
Knowledge, Skills, and Abilities
Required Strong computer skills and able to learn company systems and processes.
Strong verbal and written communication skills.
Ability to work proficiently in Microsoft Excel and Word.
Adheres to the companys values and ethical expectations.
Able to effectively multitask with a strong attention to detail.
Strong customer service skills.
Preferred One (1) year inside sales experience desired
Minimum one (1) year of B2B experience
Trade or technical school (Certificate or diploma) in an applicable field.
Experience in transportation, lubricants, fuel, or a related industry
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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