Senior Manager Compliance

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Summary: PayPal UK Limited ('PPUK') is seeking an experienced, dynamic, innovative, and execution driven Senior Manager, UK Compliance, to join our high-performing UK Risk and Compliance team. You will report to the PPUK Chief Compliance & Risk Officer and is critical to support the growth of the PayPal business across in the UK. You will be accountable to develop PPUK's Compliance program, strategies, and relevant policies, including ensuring their rigorous implementation across all functions within the company while assuring sustained regulatory compliance.



You will provide visible and engaging leadership across the PPUK executive team and assume responsibility for the effective and efficient delivery of agreed elements of the Risk and Compliance program which includes a broad set of cross-functional responsibilities to ensure that the UK enterprise risk profile remains within appetite and PayPal continues to enjoy productive and positive external stakeholder relationships. You will be responsible for the monitoring of regulatory changes; planning and agreeing strategic regulatory deliverables, along with customer centric product advisory.

You need to have in-depth strategic thinking and the ability to work in a fast-paced environment across many functional groups, understand the customer experience and make business-oriented recommendations to ensure Compliance with key requirements.

Core Duties and Key Strategic Objectives

Responsible for leadership of PPUK Compliance officers providing second line oversight & advisory support to varied business and product teams.

Accountable for delivering Risk & Compliance Program elements

Provide leadership and oversight for critical program deliverables including risk assessments, annual and periodic plans, policy development and all governance material preparation

Accountable for governance reporting across a range of developing KPIs, including PPUK Operational Control & Risk Committee, Audit Risk & Compliance Committee, along with other international and global Risk & Compliance meetings.

Design, implement & lead process/product reviews to identify and mitigate first line risks, both operational & regulatory, in line with PPUK policy and appetite and regulatory requirements.

Continuously maintain specific payment services risk and compliance knowledge to proactively advise on future and emerging regulatory risk & requirements across the evolving product offering.

Collaborate with internal teams (such as PPUK functional leaders, Global Financial Crime, Program enablement, internal control partners, product leaders) to identify clear steps necessary to mitigate those regulatory risks and provide recommendations in the form of clear business requirements

Working closely across the Risk & Compliance team and across functions, geography's and lines of defense regarding strategic development, alignment of processes and continuous improvement of policy and relevant control frameworks

You Will Also

Your role is essential to the overall execution of our UK Risk & Compliance Program and is a critical participant in executing the Risk & Compliance Roadmap.

Partner with business and enablement teams and work to implement Compliance Program changes to comply with the changing regulatory environment.

Partner on the compliance new product intake and change management intake processes and control requirements.

Design and implement oversight frameworks for future entity expansion programs.

Expected to provide very visible engagement with varied Sales & Marketing stakeholders, including being comfortable with constructive compliance challenge discussions.

Provide practical and extensive knowledge of Payment Service Providers in the UK, including in-depth knowledge of regulatory compliance spanning the UK environment, specifically expectations of the FCA and PSR.

Be a champion for positive customer outcomes and provide a demonstrable understanding of the FCA Consumer Duty assessment and measurement.

Provide innovative approaches to ensure PPUK's cultural alignment to Consumer Duty outcomes.

Be comfortable taking a considered position on compliance issues, sometimes based of limited or ambiguous information. While remaining open to new information or approaches and adapting decisions accordingly.

Support and challenge the first line of defence on identification and control of relevant compliance risks.

Basic Qualifications

Ability to provide structured and flexible solutions. Strong leader that is a pragmatic and a balanced decision maker with sound judgement, calm under pressure, and the ability to prioritise and delegate.

Personal confidence and humility. Gravitas and outstanding communication and interpersonal skills, applicable at all levels of PayPal. Adept at building internal as well as external network.

High personal resilience a self-starter with energy and drive for results. A high degree of self-motivation is a given.

Degree level education.

10+ years in financial industry with proven experience in Compliance Program Management. There is clear preference for experience within Payment Systems, Merchant Acquiring and alternative payment methods.

Excellent English communication skills and writing skills

Experience in partnering with and counseling senior business clients, particularly in the context of a rapidly changing and growth-oriented environment

Strong problem solving, operational process and analytical skills

Experience with UK regulators and the regulatory exam process in a financial institution. Extensive knowledge of FCA & PSR requirements plus appreciation of broader UK regulatory landscape

High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment.

Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions.

Experience in working in close partnership with commercial & product owners to develop pragmatic solutions to internal and external stakeholder requirements.

Strong project management skills and change management experience.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit ***

Who We Are:

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