Platform Security Engineer

Nagra Kudelski Group
ES - Madrid - Madrid
June 9, 2024

Stimulating.
Motivating.
Challenging.Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.Reference :
14682 Publication Date :
06-06-2024Platform Security Engineer.Location :
Madrid, SpainMissionYour MissionAs part of our Managed Detection and Response department, your mission will be to help us provide best-in-class services to our clients as they run.
By accompanying the client with the management of their security devices, and by continuously improving our processes and operations capabilities, you will be helping make the customers life more secure.If you:
Are passionate about cybersecurity and are constantly developing your knowledgeAre eager to learn and to manage state of the art security technologiesAre at ease in a fast-paced environment and able to get out of your comfort zoneEnjoy actively contributing to improving the services offered to clientsAre motivated by working directly with customersThis position could be for you.ResponsibilitiesYour Responsibilities will be to:
Manage the configuration and monitor the health of customer's security devices.
You will do this by acting as the main escalation point attending clients requests such as service requests, change requests or operational incidents in a timely manner.Follow vendors' roadmaps to:
best leverage the platform's new features, define the upgrade strategies for devices and ensure the proper roll out to customersServe as the subject matter expert for other teams internally in order to help drive continuous improvements and new services implementationsParticipate in the effort of building and maintaining Standard Operations Procedures to manage security devices or to empower Tier 1 and 2 analystsBuild up and maintain an in-depth knowledge of our products and services portfolioPeriodical on-call duties for device management escalationsThis role involves:
Understanding the business and environment of our customersFrequent contacts with customers at both technical and managerial levelsInternal transversal interactions with various groups (Operational Analysts, Security Device Engineers, Integration Engineers, DevOps Engineers…)Your aim is to play an active role in helping Kudelski Security to provide customers with the best experience through their journey into our Managed Detection and Response service and ultimately make our customer's lives more secure.Requirements / ProfileYou are:
A team-player who is willing to iterate on our internal processes to improve our team and service's efficiencyAt ease with solving complex problemsDynamic, with strong interpersonal and communication skillsAutonomous, self-taught and transparentAble to handle and prioritize parallel tasks with multiple interfacesYou have:
An engineering degree in technology / computer science or equivalent5 years of experience in IT system administrationStrong background in Windows and Linux systemsKnowledge in network and securityProven experience in a client facing roleFluent in both English and SpanishThese would be a plus:
Knowledge in Splunk administrationExperience with one or more of the following technologies:
EDR/NGAV, SIEM, Vulnerability Scanning, Managed Attacker Deception, FirewallsTechnical certifications on vendors' productSpanish, French, German or any other languagesJoin us and be part of a rapidly growing company with locations in Switzerland and the United States and who leverages their unique history of innovation and engineering with a pragmatic view of client security, to adopt a different approach to cybersecurity and help change the security paradigm.
When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy.If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.Reference :
06-06-2024

Read the full job description and apply online on the recuiter's web-site

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