Speech AnalystLocation:
Toronto- hybrid (1/2 days per week)Employment Type:
12 month + contract (incorporation) OR Full-time, permanent.Citizenship:
Canadian Citizens or PR only at this timeAbout the Company:
Are you passionate about success and eager to grow your future with an innovative and rapidly expanding company utilizing cutting-edge technology? We want to know you!Working with our client means being part of a dynamic and professional team of 600 employees across 14 offices in North America.
Their objective is to offer innovative solutions at the forefront of technology.
Employees are ambassadors to clients and business partners, whose skills, integrity, and accountability are key to their success.Position Overview:
We are seeking a skilled Speech Analyst to join our client's dynamic team.
The ideal candidate will play a crucial role in enhancing the effectiveness of voice applications by analyzing speech patterns, fine-tuning conversational bots, and developing robust language models.
This position offers the opportunity to work with cutting-edge technology in a collaborative environment where innovation and expertise are valued.Responsibilities:
Analyze speech and text data to improve voice recognition and natural language understanding (NLU) models.Tune and annotate conversational bots, focusing on optimizing performance and user interaction.Develop and implement data visualization and modeling techniques to identify trends and patterns in speech data.Write and refine utterances for various scenarios to enhance the accuracy and naturalness of conversational models.Collaborate with the development team to assist in the integration and optimization of voice applications, such as Google Dialogflow.Utilize tools like JIRA and Confluence for project management and documentation.Conduct root cause analysis to address speech recognition issues and implement effective remediation plans.Maintain high standards of data annotation in multiple languages, with a focus on English and French, ensuring accuracy and relevance.Desired Skills and Qualifications:
Minimum of 4 years' experience in data analysis, with a strong background in statistical analysis and data mining.Proficiency in machine learning and deep learning techniques applicable to speech analysis.Bachelor's degree in Linguistics or a related field is highly desirable.At least 2 years' experience in conversational bot tuning and speech analysis, including speech repair and fine-tuning of NLU systems.Experience with IVR applications and familiarity with voice application development.Native or professional proficiency in English and French; proficiency in Spanish is an additional advantage.Strong analytical skills with the ability to identify issues and implement strategic solutions.Excellent verbal and written communication skills.Highly self-motivated and capable of working independently as well as part of a team.Why Join Us?Be part of a dynamic and professional team.Work with cutting-edge technology.Engage in a collaborative environment where innovation is encouraged.Contribute to a growing company with opportunities for personal and professional growth.If you are passionate about speech analysis and want to be a part of a forward-thinking team, apply now to join our client's team!
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