Le/la Gérant(e) de service a le mandat d'assurer la fidélité de la clientèle en offrant un service courtois et personnalisé aux caisses. Il/elle est responsable de superviser le département de service et d'assurer le bon fonctionnement du département. Sommaire des responsabilités:
Offrir un service à la clientèle exceptionnel et personnalisé;
Faire respecter et appliquer les politiques du magasin;
Former et évaluer le personnel de son équipe;
Voir à la bonne marche du département;
Poinçonner et/ou passer au lecteur optique la marchandise sélectionnée par le consommateur;
Assurer l'exactitude des prix poinçonnés et effectuer les annulations selon les normes établies;
Manipuler l'argent et les médias (cartes débits, chèques, etc.) et effectuer les dépôts selon les politiques émises;
Assurer le balancement des caisses;
Assurer l'entretien et la propreté du département;
Autres tâches connexes.
Avantages :
Salaire compétitif;
Bonification selon performance (jusqu'à 15 % du salaire annuel);
Assurances collectives;
Congés maladie;
Congés mobiles;
Programme de reconnaissance.
Minimum 1 an d'expérience à la caisse d'un marché d'alimentation;
Minimum 2 an d'expérience en service à la clientèle
Expérience en gestion (un atout);
Orienté vers le client;
Bonne habileté de communication;
Orienté vers les résultats;
Esprit d'équipe;
Sens des responsabilités.
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