CONSEILLER/CONSEILLÈRE AUX VENTES
EN PLUS D'UN POSTE À TEMPS PLEIN, PERMANENT AU SIÈGE SOCIAL DE QUÉBEC, GVQ T'OFFRE :
Des assurances collectives incluant un compte de gestion santé annuel de 300$ à 1000$ et un plan dentaire ;
La « Contribution de GVQ » au mode de vie de 750$/année ;
Des rabais avantageux sur les voyages ;
Un horaire de travail de jour du lundi au vendredi ;
Des bureaux qui allient détente et professionnalisme à proximité du transport en commun;
Congés annuels supplémentaires et journées de maladie ;
Un club social hyperactif!
TON RÔLE PARMI NOUS SERA DE :
Vendre les forfaits accompagnés de Groupe Voyages Québec ;
Répondre aux demandes de renseignements téléphoniques, électroniques, écrites ou en personne provenant d'agents de voyages ou de clients ;
Informer le client des politiques (annulations, garanties, assurances voyages, restrictions, exigences particulières, etc.) ;
Confirmer les informations du produit aux clients et aux agences de voyages ;
Effectuer les suivis de paiements ;
Effectuer les demandes de dérogations ;
Toutes autres tâches connexes.
POUR EXCELLER DANS TON RÔLE, TU AURAS BESOIN DE :
Détenir un DEC, attestation en tourisme ou expérience équivalente ;
2 à 3 ans d'expérience pertinente ;
Posséder un certificat de conseiller en voyages de l'OPC (un atout) ;
Connaissance du domaine du voyage et de la géographie touristique ;
Aptitude à la vente ;
Autonomie et minutie ;
Dynamisme et esprit d'équipe ;
Savoir conserver ton calme et avoir une attitude positive ;
Capacité à t'adapter à la clientèle et aux changements de dernière minute ;
Savoir gérer tes priorités et travailler sur plusieurs dossiers à la fois.
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