Vous aimeriez percer dans le domaine de l'hôtellerie et du tourisme? Travailler dans un environnement près de la nature vous intéresse? Le Parc Oméga cherche présentement un(e) candidat(e) pour combler le poste de Coordonnateur des Hébergement.
Sous la supervision du Responsable des Hébergements, le candidat choisi sera tenu d'accomplir des tâches directement liées au séjour des visiteurs comme réserver les chambres, accueillir les visiteurs à leur arrivé et durant leur séjour, donner des renseignements sur l'établissement et ses services.
Tâches principales
Fournir un service exceptionnel à nos visiteurs lors de leurs arrivés, la prise de réservation, lors des départs
Anticiper les besoins des visiteurs
Assurer un service à la clientèle impécable
Prendre des réservations par courriel, téléphone, à l'aide du logiciel
Assigner les chambres, remettre les clés et fournir aux clients les renseignements sur l'établissement
Toutes autres tâches connexes
Exigences
Formation en Hôtellerie (un atout)
Expérience professionnelle dans le domaine de l'Hôtellerie ou du tourisme (1-3 ans)
Expérience en service à la clientèle
Maitrise de la suite Microsoft Office
Connaissance de la région et de ses attraits touristiques
Bilingue (français et anglais)
Capacité de gérer des situations de stress et d'agir convenablement
Disponibilité à travailler les soirs et fin de semaines au besoin
Conditions d'emploi
Travail intérieur
Salaire compéritif pour la région
Avantages
Deux (2) jours de maladie rémunérés
6% d'indemnité de vacances
Assurance payée à 100% par l'employeur
Possibilité d'adhérer au RVER des employés du Parc
Rabais employés
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