CA - Quebec - Quebec, Remote
June 18, 2024
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
PRINCIPALES FONCTIONS ET RESPONSABILITÉS :
Servir de principale personne-ressource pour les patients
Communiquer avec les patients pour recueillir de l'information et les renseigner sur les services offerts par le programme
Servir d'expert en remboursement dans le territoire qui lui est confié
Renseigner les patients sur les services du programme, y compris, sans s'y limiter, une formation sur l'auto-injection, les options en matière de pharmacie et le soutien au remboursement
Assurer la coordination des services aux patients en temps opportun pour offrir un accès rapide et continu au traitement
Travailler en collaboration avec les autres membres de l'équipe dans divers rôles pour coordonner le cheminement du patient et assurer l'intégration du patient
Gérer tous les aspects de la couverture pour maximiser et maintenir la couverture d'assurance du médicament d'ordonnance
Interagir régulièrement avec les compagnies d'assurance, les pharmacies et d'autres professionnels de la santé pour offrir un soutien optimal en matière de remboursement
Coordination des ordonnances (initiales et renouvellements)
Signaler les effets indésirables
Autres tâches connexes qui lui sont confiées
RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities. Please note that only those who qualify will be contacted.
PRIMARY DUTIES AND RESPONSIBILITIES:
RECRUTEMENT POUR L'AVENIR. Cette offre d'emploi concerne une possibilité d'emploi future. Si ne voyez aucun poste qui vous intéresse pour l'instant, soumettez quand même votre curriculum vitae afin que nous puissions en tenir compte lorsqu'un autre poste bilingue sera disponible. Veuillez noter que nous communiquerons uniquement avec les candidates et candidats qualifiés.
EXPÉRIENCE ET NIVEAU D'ÉDUCATION REQUIS :
Exigences :
Diplôme d'études postsecondaires ou grade d'associé ou une combinaison équivalente d'études et d'expérience
Bilinguisme (anglais/français) est un atout (obligatoire pour les postes au Québec)
Expérience du service à la clientèle
Atouts :
Baccalauréat
Expérience dans le domaine du remboursement par des tiers publics ou privés, du contexte de centres d'appels ou des ventes, de la gestion des soins, du soutien clinique au sein de l'industrie pharmaceutique ou toute expérience connexe
Expérience du service à la clientèle
Compréhension de l'information médicale
Connaissances des programmes de remboursement publics, privés et fédéral
Expérience de l'utilisation du système CRM.
Bonnes aptitudes de gestion de projets
Connaissance de SalesForce. com
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requirements:
Assets:
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