High Performance and Change Manager Supporting the GO Expansion Program

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Comtech Group Inc.
(Comtech) is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including Program and Project Management, Project Controls, Engineering, Technical Advisory, Construction Management, and Technology Integration Services.
Our team thrives on embracing and navigating technical challenges within the Transportation and Infrastructure, Industrial and Manufacturing, Energy and Utilities, and Buildings and Facilities markets.
Our core focus is supporting project owners through collaborative and integrated partnerships to deliver projects that improve the world around us.

Job Title

High Performance and Change Manager (Supporting the GO Expansion Program)

Location

Toronto, ON CA (Primary)

Category

Job Type

Full-time

Job Responsibilities

(Internal Role:
Consulting IV)

• Reporting to the High Performance and Change Lead, you will be responsible for planning and executing activities to achieve the change management strategy that enables a complex rail infrastructure enhancement program for our client in Canada.
  We are the Delivery Partner working with our client to leave a legacy of a sustainable, high performing, empowered culture that leads to repeatable delivery success.
  
• The objective of the High Performance and Change team is to create a 'learn it all', collaborative culture with our client and their supply chain through change, that delivers program capability, empowers and encourages innovation.
• This role reports into MCS but is based at the client premises working with an assigned Delivery Vice President
• Build trusted relationships with key stakeholders within Program Delivery Teams, key Tier 1 and 2 suppliers where the planned transformation will have the most impact on the GO Expansion Program
• Deliver change programs for each of these audiences to:
  Embed new skills and processes identified by the SMEs in the functional teams, Bridge the gap identified through the maturity assessments across each perspective, Roll out general set of improvements required of modern PDTs and Suppliers e.g., health and safety, planning, commercial change, risk , Develop the collaborative behaviors required for strong delivery partnerships to be established between client and supply chain
• Support the successful rollout and embedding of change initiatives through effective engagement with stakeholders and feedback with recommendations for improvement
• Undertake audits to monitor the success of planned and unplanned change processes and plan any remedial work to address shortfalls in embedment
• Manage the processes for planned and unplanned changes and deliver a train the trainer program to enable teams to own their transformation
• Deliver leadership and management development programs (using coaching, and other collaboration tools such as Core Strengths) to address assessed shortfalls
• Support the High Performance and Change Lead to further identify and execute change in the areas where the transformation would have the most impact and to deliver the Program Outcomes in partnership with the Major Program Leadership Team
• Forecast, direct, and execute appropriate means and methods to complete the consulting services on large-size, or high-complexity projects from inception through to completion
• Outline the human and material resources required to complete a project successfully
• Review and ensure adherence to the scope, schedule, and budget
• Identify risks and implement mitigation strategies and contingency plans
• Track, monitor, and report on performance against project requirements and address issues with corrective actions as needed
• Evaluate project effectiveness by consulting with clients and staff
• Develop and deliver progress reports, proposals, and presentations to various audiences, including project team, client senior executives, and key stakeholders
• Manage and support the negotiation of scope changes
• Oversee the internal quality control checks and participate in quality issue resolution
• Define success criteria and disseminate them to involved parties throughout the project and program life cycle
• Recommend and interpret project and program expectations
• Delegate and manage deliverables with team members and stakeholders

Working Conditions

Office-based

Qualifications Required

Experience:

Minimum of 12 years of experience in Consulting in area of specialty

Education:

• Degree level education in Change Management or equivalent industry experience evidencing major change program outcomes
• Certified change practitioner in one or more recognised change methodology
• Holding recognized certification in area of specialty

Skills and Competencies:

• Strong knowledge of prevailing Consulting means and methods
• Expert understanding of applicable software
• Advanced skills in Microsoft Office
• Must maintain professional development to keep abreast of emerging technologies, methods, and best practices
• Ability to arrange priorities and escalate competing risks to meet deadlines with minimum input from leadership
• Keen eye for detail and adept problem-solving abilities
• Must have demonstrated experience relaying and receiving information (written and verbal)
• Expert ability to work collaboratively and independently in a structured, disciplined, technology-driven environment
• Ability to work creatively and analytically in a problem-solving environment by ensuring effective teamwork, promotion of innovation, and overall excellence
• Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
• Proven capacity to anticipate, identify, and minimize risks
• Expert ability to detect, capitalize on, and be sensitive to others' strengths
• Tact to perceive and ameliorate conflict and tension
• Capability to supervise, delegate, and develop capacity

From working on challenging, world-class projects to professional development support and high-quality standards, there are many reasons to join Team Comtech.

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