La direction des Finances de Winnipeg est à la recherche de nouveaux membres pour se joindre à son équipe dynamique et en pleine croissance. Souhaitez-vous développer vos compétences dans une équipe qui offre un soutien financier pour la poursuite d'études et favorise le perfectionnement dans d'autres domaines et la promotion à d'autres postes au sein de la direction?
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Job Responsibilities:
Réaliser des tâches en s'appuyant sur la formation fournie, les documents de référence et les processus normalisés.
Communiquer avec les clients par courrier électronique et par téléphone.
Offrir un service professionnel et efficace aux clients externes, comme des agences de voyages, d'autres transporteurs aériens et des compagnies d'assurance.
Calculer les remboursements au moyen de manuels, de tarifs ou d'autres sources aux fins de tarification, d'enquête ou de détermination.
Exercer des fonctions de remboursement et de crédit en suivant des procédures clairement définies.
Assurer la liaison avec divers services internes, comme les Relations clientèle, les Réservations et les Services bagages.
Job Requirements:
Expérience des systèmes mondiaux de distribution ou des systèmes de réservations
Habileté à représenter le transporteur aérien avec professionnalisme
Expérience dans l'industrie du voyage ou du transport aérien, un atout
Solides compétences en communication, à l'écrit et à l'oral
Habileté à représenter le meilleur de la marque Air Canada
Codes : transporteurs et villes
Au moins un an d'expérience en travail de bureau
Maîtrise des logiciels de la suite Office de Microsoft
Diplôme en voyage et en tourisme
Formation sur les tarifs
Comptabilité, un atout
Solides compétences en service à la clientèle
Habileté à travailler de façon autonome et au sein d'une équipe
Bilinguisme, un atout
Connaissances en billetterie : tarifs, règles tarifaires, fiscalité
Capacité non seulement à effectuer plusieurs tâches simultanément, mais aussi à prévoir les processus à suivre avant de recevoir une demande à cet effet
Capacité d'établir la priorité des tâches et de faire preuve de jugement
Job Details:
Company: Air Canada
Vacancy Type: Full Time
Job Location: Winnipeg, MB, CA
Application Deadline: N/A
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