Emergency Medical Call Taker (EMCT)
BC Emergency Health Services
Victoria, BC
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA effective October 26, 2021.
Upcoming Career Opportunities for Full Time Irregularly ScheduledEmergency Medical Call Taker (EMCT) Trainees in the following Dispatch Operations Centre:
You are a calm and decisive individual with a keen interest in health care. You're a good 'phone person' who can listen for what's not being said, provide clear and direct communication, and can multitask with excellent typing skills. A career in emergency health services is a challenge that has you excited! Bring your call-centre or customer service experience to the Provincial Health Services Authority for an opportunity to make a difference through BC Emergency Health Services.
What you'll do
The role of Emergency Medical Call Taker (EMCT) is the first point of contact in 911 calls that are directed to ambulance services. Working in a call-centre environment, the EMCT provides support to the public via telephone in cases of emergency medical situations. Gathering and sharing vital information, the EMCT is the liaison between the caller, dispatch team, paramedic crews, and hospitals. Every day will be different, but during any given shift, the following tasks can be expected:
To learn more about the EMCT role, please visit:
/ bcehs. ca/careers/career-paths/emergency-medical-call-taker
What you bring
Initial Qualifications:
Additional Skills & Knowledge
Shortlisted candidates will be invited to an information session and successfully complete the following assessments:
Please note, typing speed is an important skill for working in the Call Centre. Unsure if you can type at least 30 words per minute? You can measure and practice your typing skills here:
(
/ typingtest. com/)
Successful candidates who receive an offer of employment must obtain a satisfactory Medical Assessment, Hearing Test and Criminal Record Check before their first day of work.
With the subject:
First Aid - L06142024 EMCT LDOC,please email yourBasic First AidandCPR-C Certificate(or higher i. e. OFA2, EMR, PCP)to:
PCCPRecruitment@bcehs. ca(Please add this address to your address book to ensure any communication is not filtered to your spam/junk folders)
Next Steps in the Recruitment Process:
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Job Type:
Irregular, full-time
Wage:
$31. 65 hourly
Location:
Langford Dispatch Operations Centre, 2764 Leigh Road, Victoria, BC V9B 4G1
Hours of Work:
Work shifts on weekdays and weekends, rotational shifts, statutory holidays as operation runs 24/7, 365 days a year
We invite you to apply at:
/ bcehs. ca/careerswhere you can register for the first time or enter your Username and Password to re-access your profile on our system, and submit your resume and cover letter.
What we do
BC Emergency Health Services(BCEHS) provides provincial emergency medical care and patient transfer services. BCEHS is part of the Provincial Health Services Authority (PHSA).
PHSAplans, manages andevaluatesspecial.
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