Senior Specialist Product

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BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.
We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:


This is a 9 Months, Full Time opportunity

Expected Salary Range:
$82,108.00 - $102,635.00 - $128,294.00

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role
The Company

For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province.
Job Summary:

The Senior Product Specialist develops the strategy for a product line within the Casino 'bricks and mortar' product category by excelling in player and product understanding, sharing expert insights and data analytics from vendors, department members, cross functional teams, and industry professionals. This role brings product strategies to life though developing plans and leading teams to complete specific initiatives to deliver highly entertaining product experiences to ensure player engagement while maximizing revenues with integrity and social purpose.
Accountabilities:

Develops diverse, multifaceted, and specialized product strategies to determine the direction for investment including forecasting and management of large capital and direct expense budgets to support strategies.
Responsible for all product line planning, including development of product release roadmaps and prioritizing initiatives by weighing player benefits against enterprise alignment, cost, and time of delivery.
Makes key strategic decisions on the player-product experience, including pricing, configuration, immersive packaging, and placement to meet specific player, property, and stakeholder needs.
Maintains and applies strong knowledge of product and player preferences by collaborating with vendors, business intelligence, and operations teams to uncover new insights and recognize opportunities for new product direction.
Creates business cases to gain alignment and support for strategic product investments while advocating for product excellence for our players.
Presents ideas and strategies to the leadership team to socialize acceptance, garner feedback, and adjust product strategies where needed.
Leads and guides cross-functional teams by helping them understand the product strategy, deliver on product initiatives while promoting high team performance, and proactively resolve complex challenges by encouraging new approaches for more effective delivery of player-focused products.
Establishes and nurtures partnerships with vendors and service providers to leverage best approaches for product delivery to players, and positions BCLC for long term success through leveraging relationships and negotiating for mutual value.
Minimum Required Qualifications:

Education and Experience
A degree in a business discipline such as business administration or marketing;
4-6 years related progressive experience in product management (preference to product management within the gaming industry);
An equivalent combination of education and/or experience may be considered.

Technical Requirements
Advanced knowledge of principles, concepts, practices, techniques and tools in the areas of product management and product strategies;
Demonstrated leadership skills including the ability to act as a change agent to champion continuous improvement of product offering;
Demonstrated ability to analyze complex business situations, develop solutions, evaluate outcomes, and readjust solutions for improvement;
Exceptional time management and multi-tasking skills;
Proven ability to deal with sensitive matters with a high degree of diplomacy, tact and confidentiality;
Excellent interpersonal skills with both internal and external stakeholders;
Excellent problem solving and analytical thinking/innovation;
Ability to influence or gain acceptance of others through written and oral communication methods, including presentations;
Understanding of B.C. gaming industry an asset.
What's in it for you
Robust wellness programs to enhance your physical, mental, social, financial and career well being
We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
Our Play It Forward program provides volunteer hours for our people each year
However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.
We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .
Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !
Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more !
If you require accommodation so you can be at your best in the interview, please let us know:
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All candidates must be at least 19 years of age and legally eligible to work in Canada
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