Job Number 24104912
Job Category Housekeeping & Laundry
Location Delta Hotels Edmonton South Conference Centre, 4404 Gateway Boulevard NW, Edmonton, Alberta, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.
Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained.
Completes inspections and holds people accountable for corrective action.
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
• Inspects guestrooms on a daily basis.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to verify adequate supplies.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Verifies all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
• Schedules employees to business demands and for tracks employee time and attendance.
• Verifies employees understand expectations and parameters.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
• Observes service behaviors of employees and provides feedback to individuals.
• Verifies employee recognition is taking place on all shifts.
• Participates in an on-going employee recognition program.
• Solicits employee feedback, utilizes an 'open door' policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Ensuring Exceptional Customer Service
• Sets a positive example for guest relations.
• Understands the brand's service culture.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
The salary range for this position is $54,000 to $66,000 annually.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants:
Delta Hotels Edmonton South Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.
If you require an accommodation in relation to this job posting, our online application or an interview, please call *** or email *** and a member of our Human Resources team will respond to your request.
Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
CA - AB - AB - St. Albert
July 19, 2024
The Opportunity Clean Harbors is looking for SeasonalClass 1 and Class 3 Drivers/Operators to join our turnaround team on a temporary basis. This position requires the candidate to safely operate, drive, and maintain Manual Transmission (13 or 18 speed) Class 1 or Class 3 units, such as vacuum,...
CA - AB - AB - Woodlands
July 19, 2024
The Opportunity Clean Harbors is looking for SeasonalClass 1 and Class 3 Drivers/Operators to join our turnaround team on a temporary basis. This position requires the candidate to safely operate, drive, and maintain Manual Transmission (13 or 18 speed) Class 1 or Class 3 units, such as vacuum,...
CA - AB - AB - St. Albert
July 23, 2024
Clean Harbors in Edmonton AB is looking for a Licensed Truck and Transport Mechanic to join their safety conscious team! This individual will be responsible for performing maintenance, inspections and repairs on our fleet of company light duty trucks, heavy duty trucks and equipment. *Up to $4,000...
Johnson Controls International
CA - AB - AB - Edmonton
August 1, 2024
What will you do The Mechanical Engineer is responsible for designing, developing, and testing mechanical components, machinery, and equipment using applied knowledge of engineering principles. This may include fabricating, operating, installing, or repairing design products such as motors,...
CA - AB - AB - Edmonton
August 1, 2024
Why Consider Joining Our Team? • Vallen values diversity and acknowledges the unique contributions of each associate. We are committed to fostering an inclusive environment that promotes the growth of our team members. By joining Vallen, you become part of a successful and supportive team. Our...
CA - AB - AB - Nisku
August 1, 2024
Full-Time Availability from Thursday-Monday (8:00 AM-5:00 PM) Or Full-Time Availability from Monday-Friday (8:00 AM-5:00 PM) Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. • We're a technology company building the world's most advanced-and...
CA - AB - AB - Edmonton
July 19, 2024
The Opportunity Clean Harbors is looking for SeasonalClass 1 and Class 3 Drivers/Operators to join our turnaround team on a temporary basis. This position requires the candidate to safely operate, drive, and maintain Manual Transmission (13 or 18 speed) Class 1 or Class 3 units, such as vacuum,...
CA - AB - AB - Woodlands
July 23, 2024
Clean Harbors in Edmonton AB is looking for a Licensed Truck and Transport Mechanic to join their safety conscious team! This individual will be responsible for performing maintenance, inspections and repairs on our fleet of company light duty trucks, heavy duty trucks and equipment. *Up to $4,000...
CA - AB - AB - Calgary
July 22, 2024
Our Team is Kind of a Big Deal! UniFirst Canada is seeking a reliable and hardworking Maintenance Tech II to join our UniFirst team. As a Team Partner in the Maintenance Department, you will handle repairs, maintenance, installation and troubleshooting of industrial equipment, systems, and...
CA - AB - AB - Woodlands
July 8, 2024
The Opportunity Clean Harbors is looking for SeasonalClass 1 and Class 3 Drivers/Operators to join our turnaround team on a temporary basis. This position requires the candidate to safely operate, drive, and maintain Manual Transmission (13 or 18 speed) Class 1 or Class 3 units, such as vacuum,...
CA - AB - AB - Airdrie
July 15, 2024
First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our...
CA - AB - AB - Lethbridge
August 1, 2024
AutoReqId: 20196BR Pay Class: Hourly Hourly Pay Rate: $41.00 - $45.00 Department: Maintenance Line of Business: RMC (Ready-Mix Concrete) Position Type: Full-Time Job Posting: Heidelberg Materials is seeking a responsible, safe, and dependable Heavy Duty Mechanic to join our local team. As a Mechanic...
CA - AB - AB - Sturgeon
July 23, 2024
Clean Harbors in Edmonton AB is looking for a Licensed Truck and Transport Mechanic to join their safety conscious team! This individual will be responsible for performing maintenance, inspections and repairs on our fleet of company light duty trucks, heavy duty trucks and equipment. *Up to $4,000...
CA - AB - AB - Cadomin
July 29, 2024
AutoReqId: 19246BR Pay Class: Hourly Hourly Pay Rate: 54.19 Department: Maintenance Line of Business: Cement Operations Position Type: Full-Time Job Posting: Heidelberg Materials is seeking a responsible, safe, and dependable Heavy Duty Mechanic to join our team in Cadomin. As a Mechanic you will be...
Johnson Controls International
CA - AB - AB - Edmonton
July 30, 2024
Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. • Join our winning team and pave the way for a bright future. With our extensive...
CA - AB - AB - Rocky View
August 1, 2024
Join Our Team at QE Home! Are you passionate about fashion and home décor? Do you have a successful background in sales and value exceptional customer service? If this sounds like you, we would love to meet you! Overview At QE Home, we are committed to sustainable practices and ethical conduct,...
Johnson Controls International
CA - AB - AB - Calgary
July 28, 2024
What you will do Responsible for project estimating, design, overall sales process from inception through contract signature for the project portfolio within the Area team. Responsible for projects within the local geography as assigned by AGM and /or Development Manager, determining resource levels...
CA - AB - AB - Sturgeon
July 19, 2024
The Opportunity Clean Harbors is looking for SeasonalClass 1 and Class 3 Drivers/Operators to join our turnaround team on a temporary basis. This position requires the candidate to safely operate, drive, and maintain Manual Transmission (13 or 18 speed) Class 1 or Class 3 units, such as vacuum,...
CA - AB - AB - Calgary
July 29, 2024
JOB STATEMENT: As a part of a small team, the Portfolio Administrator will be responsible for various client reporting responsibilities as well as providing support to Calgary client portfolio managers and helping facilitate requests. The Portfolio Administrator will work with the Supervisor,...
CA - AB - AB - Leduc
August 1, 2024
Join our Team at Vallen! Vallen is a company that values diversity and the unique contributions of each associate. We pride ourselves on being inclusive and fostering the growth of our team members. When you become part of Vallen, you join a winning team with a strong network of connections to...
CA - AB - AB - Nisku
July 31, 2024
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. • We're a technology companybuilding the world's most advanced-and uncomplicated-digital marketplace for used vehicles. • We're a data company helping customers buy and sell smarter with clear, actionable...
CA - AB - AB - Calgary
July 29, 2024
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent...
CA - AB - AB - Sherwood Park
July 25, 2024
Plains Midstream Canada (PMC) is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs). • PMC also operates strategically-located facilities for crude oil and NGL storage,...
CA - AB - AB - Calgary
July 27, 2024
About Us E3 Lithium Ltd. is a leading lithium developer based in Calgary, Alberta. We are committed to sustainable and innovative lithium extraction technologies that support the global transition to renewable energy. Our mission is to provide high-quality lithium products that meet the growing...
CA - AB - AB - Edmonton
August 1, 2024
Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. Job Details • Salary range: $85,280 - $128,960 • Shift structure: Monday to Friday, 7.25 hours per day • Primary location: Edmonton •...
CA - AB - AB - Taber
July 22, 2024
Our Team is Kind of a Big Deal! UniFirst Canada is seeking a reliable and hardworking Maintenance Tech I to join our UniFirst team. As a Team Partner in the Maintenance Department, you will handle repairs, maintenance, installation and troubleshooting of industrial equipment, systems, and...
CA - AB - AB - Calgary
July 29, 2024
Job Number 24119663 • Job Category Engineering & Facilities • Location Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAP • Schedule Full-Time • Located Remotely? N • Relocation? N • Position Type Management • JOB SUMMARY Provides a high level of property...