Senior Facilities Manager

JLL
AU - Victoria - Melbourne
July 18, 2024

Full time
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Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What does the job involve?
JLL has an opportunity for a commercially astute Senior Facilities Manager to work with a high-profile government client on site 3 days a week, and 2 day working from home.
This role is accountable for the team and deliverables for the Metro portfolio, which manages and maintains a mix of Owned Properties and Leased Premises within the Melbourne metro region, on a day-to-day basis to support the service delivery functions of Government Client tenants occupying the premises and ensuring compliance with performance expectations.
The Senior FM will work extensively with Property Directors to ensure a comprehensive understanding of the maintenance requirements of the assets within their respective portfolios.
This role is supported by the Asset Risk and Compliance team.
Key responsibilities will include:

Key point of contact for Facilities within the client's portfolio
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Provide strong leadership and supervision of the facilities management support team;
Oversee management of facilities and services contracts, to ensure that they are professionally delivered at the right costs
Ensuring everyone stays safe
Engaging with the Property Management Team
Oversee management of planned and routine maintenance requirements and maintenance of asset registers
Ensure compliance side is completed by the facilities managers
Keeping an eye on the Site & Operations, 24/7 emergency call support and site attendance is required but is not frequent
Managing & inspiring your team
Want to know what we're looking for?
Exceptional interpersonal and customer service skills
Formal qualifications in a Property or Facilities Management discipline or extensive industry experience will be looked upon favourably.
Strong communicator, have excellent presentation skills and have a passion for quality.
The ability to deal with a variety of complex issues concurrently, within tight operational deadlines
Goal oriented and focused on meeting performance targets
Be able to manage external providers
Liaise with internal stakeholders at all levels and thrive working within a team environment
What can you expect from us?
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number LMREQ335013
We're a world leader in real estate services, powered by an entrepreneurial spirit.
We want the most ambitious clients to work with us, and the most ambitious people to work for us.
It's as simple as that.
We buy, build, occupy and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate.
From tech startups to global firms, our clients span industries including banking, energy, healthcare, law, life sciences, manufacturing and technology.
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