Food & Beverage Manager

We are currently seeking for dynamic, ambitious and self-motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As the Food & Beverage Manager, you will be responsible for all aspects of both the front of house and back of house areas within the Food & Beverage Department.
You will be providing both operational expertise and guidance for colleagues in a structured and professional manner while leading the entire Food & Beverage Operation to achieve optimum results and will include key responsibilities such as:

• Responsible for the smooth operation of service aspects in all dining outlets including in-room dining and banquets
• Tour all dining outlets to assure maximum guest satisfaction and deal with any commendations or complaints in a friendly and efficient manner
• Set and maintain highest quality standards throughout the entire Food & Beverage operation
• Enhance product offerings and services to remain competitive in the market
• Responsible for the implementation of the department's plans, targets, and strategies created against productivity and efficiency measures
• Conduct spot checks and follow up regularly to ensure the preparations for service are executed based in accordance to business levels and service requirements
• Closely monitor external audit scores and implement all changes necessary to achieve excellence
• Create and drive promotions on the annual calendar to develop and implement revenue boosting sales activities in collaboration with other departments
• Conduct sales analysis of all restaurants and execute all menu changes, presentations, pricing and print work
• Exercise control of the elements that impact the company's profitability such as operational expenses and food costs by reviewing and approving all store requisitions and direct purchases to minimize wastage
• Establish and achieve annual departmental financial budgets, meet monthly revenue and GOP targets
• Motivate colleagues through leading by example
• Attend and conduct regular departmental meetings and briefings to ensure an open line of communication with the team
• Monitor all duty schedules in the operation and approve all payroll related documents at the end of the month prior to handing them over to the Accounts department
• Review and correct all colleagues' appearance according to company standards
• Responsible for the hands-on approach in selection, training and development of all colleagues within the department and ensure any additional required training is addressed and put in place
• Conduct performance analysis of every key personnel as per policy and initiate any promotions
• Initiate the Food & Beverage Department SOP manuals and establish the supporting training programs
• Frequently tour through stores and other related areas and facilities ensuring the highest possible hygiene and maintenance standards
• Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures and ensure that HACCP standards and appropriate hygiene standards are followed as per Municipality requirements at all times