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Company: Transamerica
Location: US - Wisconsin - Appleton
Category: IT
Posted: July 2, 2024

Job Family

IT Operations

Who We Are

Transamerica has been helping people feel better about the future for more than 100 years.
We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S.
But the way we see it, our responsibility goes beyond our clients accounts.
We re in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today.
We help people prepare by providing solutions that consider the whole picture.

What We Do

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).

Summary

Global Technology Services (GTS) is Aegon's global IT partner that provides infrastructure services, information security and global/corporate application support for Aegon's businesses around the world.

From 6 locations in the US, the Netherlands, UK, and Hungary, we support 20+ country units and 24000+ employees in the world.
Our support consists of a wide range of centralized global IT services such as programming, database management, project management, agile/dev/ops, and more.

We continue to maximize the value from having a clear digital and data technology platform strategy that extends our ecosystem, as an approach to digitization, enhancing customer experience, and improving operational efficiency.

All of these teams work closely together to provide innovative and digital solutions as well as critical technology support.
This is essential for enabling Aegon's businesses around the globe to be innovative, digital and competitive, efficient, and effective, and to provide the best solutions and customer experience for our customers and shareholders.



Responsibilities include supporting Mainframe Storage devices and software, installing, testing, maintenance and documentation on mainframe zOS systems in a sysplex environment along with projects as required.

What You Will Do:
Support non-prime business hours, including weekends.Daily support of the mainframe storage devices and software to ensure the overall health of mainframe storage ensuring the overall health of the environment.Moderate to advanced problem resolution resolving problems to final resolution with root cause.Ability to work with our vendors to trouble shoot problems and fixes as well as the ability to provide and identify diagnostics needed for root cause.Proactive daily monitoring of key mainframe system metric to identify improvement opportunities.Problem prevention reviewing system and software information on a regular basis in addition to reviewing vendor detail for potential system bugs and maintenance that need to be applied.On-call support and fulfilling support requests/questions from customers.Supporting disaster recovery testing exercises.Project work both internal GTS and Business Unit driven.Installing third-party mainframe software and software fixes.Design and adaptation of platforms to meet Aegon business requirements.Continuously making improvements to deliver best-in-class service availability and cost.

What You Will Need:


QualificationsAdvanced knowledge of z architecture mainframe systems is required for a candidate to be considered for this role.Behavioral skills and technical skills present.Moderate understanding of system concepts of IT Infrastructure environments.Advanced understanding of z architecture hardware.Moderate working ability to a programming language, i.e.
Assembler, COBOL, REXX, SAS.Moderate knowledge of JCL, TSO/ISPF and SDSF concepts and functionalty.Understands and practices documented testing and implementation procedures.Knowledge of Disaster Recovery concepts.Strong skills in both verbal and written communication.Strong analytical Thinking.Attention to Detail:
Applying relevant quality standards to most tasks undertaken.Capable of working in a highly-collaborative working environment with colleagues and customers from different cultural backgrounds.Complies with information security policies qualifications here

Preferred5-7 years of experience in a mainframe support role is required.Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws.
It is

estimated based on what a successful candidate might be paid in certain Company locations.
• Compensation:


The US salary for this position generally ranges between $87,200 - $119,900 annually.
This range is an estimate, based on potential employee qualifications and operational needs.
Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally in the US, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company s discretion.

Our commitment to inclusion & diversity means that we value differences.
We encourage the unique perspectives of persons and are dedicated to creating a respectful and inclusive work environment.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation BenefitsCompetitive PayBonus for Eligible Employees

Benefits PackagePension Plan401k MatchEmployee Stock Purchase PlanTuition ReimbursementDisability InsuranceMedical InsuranceDental InsuranceVision InsuranceEmployee DiscountsCareer Training & Development Opportunities

Health and Work/Life Balance BenefitsPaid Time Off starting at 160 hours annually for employees in their first year of service.Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).Be Well Company holistic wellness program, which includes Wellness Coaching and Reward DollarsParental Leave fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.Adoption AssistanceEmployee Assistance ProgramCollege Coach ProgramBack-Up Care ProgramPTO for Volunteer HoursEmployee Matching Gifts ProgramEmployee Resource GroupsInclusion and Diversity ProgramsEmployee Recognition ProgramReferral Bonus ProgramsPeer Recognition Program (BRAVO)

Inclusion & Diversity

Transamerica has made a strong commitment to inclusion and diversity, and we are proud to be an organization where all perspectives are valued.
Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign s Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount s 100 Best Companies list.

In addition, as part of Transamerica s commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity.

Read the full job description and apply online on the recuiter's web-site

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