Site Reliability Engineering SRE Site Reliability Engineer Manager

Our Engineering Team

We are a compact, fully remote engineering team focused on developing, maintaining, and enhancing a cutting-edge user-facing application and various internal tools. Our team's significant impact stems from:

Supporting each other as individuals within the team and across the organization
Adapting to technological advancements, user feedback, and shifting business priorities
Being passionate about our work and fostering a proactive learning environment
Valuing the balance between professional and personal commitments - recognizing that work is just one part of life
Seizing opportunities to work across different products and technology layers
Taking full ownership of projects that drive our mission and positively affect educators

Who We're Looking For

As we expand, we aim to build a dedicated team focusing on DevOps, security, and infrastructure. We seek a technically skilled, hands-on leader with a people-first approach to establish this new function and team. Our ideal candidate is passionate about building and maintaining high-performance, reliable, scalable, and secure systems that delight developers, support teams, and users. Equally important is the enthusiasm to foster a vibrant, diverse, and collaborative engineering team.

Your Experience:

You bring:

More than 2 years managing a diverse engineering team
Experience in the education or educational technology sector is a plus
Over 5 years in roles like DevOps, Site Reliability, or Infrastructure engineering
At least 3 years at a senior engineering level

As a senior engineer, you have:

Full-stack web development experience
Effective communication skills for both technical and non-technical audiences
Comprehensive understanding of security best practices, performance, monitoring, automation, escalation, and site reliability
Optimized data storage solutions tailored to specific needs
Proficiency with version control systems, CI/CD pipelines, automation tools, testing frameworks, and Infrastructure as Code
Demonstrated expertise in deploying, testing, managing, and monitoring cloud services in production environments

As an engineering manager, you have:

Enhanced processes, methodologies, and infrastructure, boosting team motivation, productivity, quality, and reliability in measurable ways
Identified strengths and growth areas in each engineer, fostering individual and team development
Built trusting and supportive relationships with direct reports

Our Technology

We are always open to exploring new technologies and their potential benefits. Familiarity with our current stack is not mandatory, though equivalent experience is beneficial: GitHub, Cypress, CircleCI, Docker, DataDog, MongoDB, PostgreSQL, Azure AI, and various AWS services (CloudFormation, EC2, ECS, Fargate, Lambda, RDS, Redshift, DynamoDB).

Technical Responsibilities

Improve CI/CD processes and system operations to enhance efficiency, observability, latency, scalability, security, and reliability
Collaborate on product and technical strategy with managers and cross-functional team leaders to advance our mission
Provide technical guidance to engineers through code reviews, pairing, teaching, and coaching
Lead technically on high-risk, complex projects
Research and evaluate new technologies and tools, developing proofs-of-concept

People Responsibilities

Build and lead a high-performing, diverse engineering team that delivers data-driven results to support our mission
Enhance team skill sets and support each engineer's career growth
Develop relationships based on care and trust with team members
Foster a team culture of psychological safety, inclusion, and continuous improvement
Offer open, honest communication and thoughtful feedback to individuals and the team

Requirements

Your Role:

Manage and mentor the Product Management Team to drive product innovation and excellence
Collaborate with the CEO and Head of Content to shape product and design strategies
Enhance the maturity of our product management and design workflows
Support the growth and success of product managers and designers through coaching and mentorship
Embrace a remote work culture with occasional travel for key events and development opportunities

What You'll Do:

Oversee and mentor the Product Management Team to drive product development and excellence
Work closely with the CEO and Head of Content to shape product and design strategies
Embrace a remote work environment with some travel for key events and development opportunities

Your Experience Includes:

Leading a high-performing team of product managers to success
Creating and iterating on product management and design systems
Coaching and developing product managers and designers
Successfully influencing product and design decisions at a strategic level

Benefits


Compensation in the range of $140,000-$200,000 based on location and experience
Flexible time off policy
Medical, dental, and vision coverage
401k matching
Profit sharing
Family and Medical Leave
Family-building reimbursement
Universal Basic Income
Mental health services benefit
A truly motivated, passionate, and fun team. We're collectively interested in helping you grow in your career

Travel

Limited travel is required, including for onboarding, professional development, and team events.
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