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Company:
Runway
Category:
Telecoms
Posted: June 28, 2024
[Customer Service / Remote] - Anywhere in U.S.
/ Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll:
Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem reports for product or billing transactions to appropriate teams; Collaborate with Engineering to resolve customer issues or reported bugs with a sense of urgency; Engage with the Product team to translate customer feedback into actionable product updates and improvements; Author and maintain internal and customer-facing knowledge base documentation.
Hiring Fast >>
Associated topics:
full time remote, home based contracting, online work, remote job, telecommuting contracting, telecommuting job, virtual assistant, work at home work, work remote, work remotely
Read the full job description and apply online on the recuiter's web-site
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