Business Intelligence Analyst

DSA is seeking a highly qualified Business Intelligence Analyst with an active Top-Secret clearance to join our team in Winchester, VA. This is a unique opportunity to provide strategic IT support to the FBI to improve operation and efficiency of enterprise. Ability to work on a classified program for the FBI that does not require a commute into the Washington DC area. This position is based in Winchester, Virginia at the FBI's Information Management Division (IMD). The IMD not only oversees the records of the Bureau but also provides key services to law enforcement and to the American people.

IMD has affirmed a strategic initiative to foster technology innovation in support of the IMD mission. The

implementation of this initiative is the responsibility of the Technology Innovation Section (TIS). The TIS mission is to

deliver the best possible information management solutions to organize the FBI's information and make it appropriately

accessible and useful. TIS is transforming from a functional structure with separate development and support functions to

a portfolio-based model to be more customer focused and manage systems from project inception through system

retirement. TIS follows the Agile and DevSecOps methodologies and is working to achieve a Continuous

Integration/Continuous Deployment (CI/CD) capability, with the goal to provide functional and secure systems coupled

with outstanding customer service.

We are very interested in candidates with:

• Communication and emotional intelligence/ people skills

• Facilitation experience

• Project management experience

• Systems, systems engineering, systems architecture

• IT or technical/technology project experience

• Strategic business planning, especially road mapping - business process or IT systems

The Business Intelligence Analyst will:

Identify and define core business processes that drive value and require optimization

Collaborate with stakeholders across processes, facilities, locations, units, and levels (staff to executive) to gain an understanding of business objectives, facilitate defining measurement solutions and implement business processes and techniques that drive performance

Contribute to analyses to create a story with themes that clearly show issues and required actions that will improve performance

Recognize data variances and trends, research causal factors and recommend possible solutions

Support initiatives that track process adherence and performance to improvement plans, including, but is not limited to, the implementation of KPIs, SLAs and dashboards to monitor process and drive accountability

Research best business practices within and outside the organization to establish benchmark data

Analyzes and measures the effectiveness of existing business processes

Determines how new information technologies can support reengineering business processes

Prepare and analyze management and site-specific reports

Work closely with Business Intelligence/IT to automate standard reporting

Complete change management assessments and change management strategies

Creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan

Apply strong analytical and technical skills to document findings in accordance with approved quality procedures and standards

Participate in development and delivery of reports, dashboards, and other communication to meet the needs of program stakeholders, increase risk awareness, and support decision making

Defining and measuring success metrics and monitor change progress

Analyze and document functional requirements, business process drawings/flow charts, functional specifications, requirements roadmap

Participate in the validation and traceability of functional requirements to functional specifications, system technical specification

Support and document revised business processes

Required Qualifications:

Five (5) plus years' experience with a proven record of success in business process analysis and process improvement initiatives

Demonstrated facilitation skills and process-driven analytical skills

Ability to participate on multiple efforts simultaneously

Excellent verbal and written communication skills. Ability to communicate effectively with team members, stakeholders, and management on both the business and IT sides

Software Skills: MS Visio, MS Excel, MS Power Point, MS Word

Working knowledge in process development, business process reengineering, and performance improvement methodologies

Ability to apply process improvement and reengineering methodologies and principles to conduct process modernization projects

Proficient experience in process mapping, data analysis and project management

Ability to analyze business and technical processes to formulate and develop new and modified business information processing systems

Represent business stakeholders to define functional requirements and business cases for the process improvements and technology developments

Ability to organize data from multiple sources and turn large data sets into meaningful, actionable information

Ability to use data visualization to tell a clear and compelling insight

Ability to analyze and interpret complex documents and implementation plans

Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.

Proficient skills in Microsoft Office with advanced skills in Excel spreadsheets and PowerPoint

Adept at working with customers to extract business requirements and preparing documentation

Verbal and written communication skills

Business acumen and detail-oriented

Critical thinking skills and a quick learner

Demonstrated experience and expertise in business models and technology integration

Desired Qualifications:

BA/BS degree in business or technical field.

Mission Information

IMD regularly responds to name check requests from approximately 50 authorized federal agencies to determine whether a specific individual has been the subject of or mentioned in any FBI investigation, and if so, what-if any-relevant information may be disseminated to the requesting agency.

The IMD responds to many Freedom of Information Act and Privacy Act requests every year from the news media, citizens, and others around the world. It also maintains a high-tech electronic reading room called the Vault, which contains nearly 7,000 FBI records and other media scanned from paper into digital copies so they can be read and searched from any computer, anywhere. In addition, the
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