This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
Smith and Wesson Brands Inc
Posted: June 21, 2024
Description
SCOPE OF THE JOB:
Lead a team of assigned employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training and problem solving. Additionally, responsible for assisting manager with development, analyses and implementation of staffing, training, telemarketing, scheduling, and reward/recognition programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential duties include the following - other duties may be assigned:
Experience, Competencies and Education
Language Skills
Computer Skills
Proficiency in Microsoft Word, Excel and PowerPoint
Certificates, Licenses, Registrations
None
TRAINING REQUIREMENTS:
Complete all necessary training as required by assigned department and position
Participate in and follow all company initiatives
Participate in continuous improvement projects (Kaizen events, 5S, etc)
PHYSICAL DEMANDS:
Continuous: sitting
Occasional: walking, standing, bending, kneeling, squatting, reaching, fine and gross upper body motor movement.
Occasional lift: 0 to 30 pounds
WORK ENVIRONMENT AND PERSONAL PROTECTIVE EQUIPMENT
Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.
The following Personal Protective Equipment is required:
Safety glasses with side shields and hearing protection required when on manufacturing floor
The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.
Updated 6.17.24
SCOPE OF THE JOB:
Lead a team of assigned employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training and problem solving. Additionally, responsible for assisting manager with development, analyses and implementation of staffing, training, telemarketing, scheduling, and reward/recognition programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential duties include the following - other duties may be assigned:
- Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.
- Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
- Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement.
- Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution.
- Insure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level.
- Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required.
- Assist manager with daily operation of call center to include the development, analyses and implementation of staffing, training, telemarketing, scheduling, and reward/recognition programs. Work as a member/leader of special or on-going projects that are important to area/process improvement.
- Share continual responsibility for deciding how to manage the employees ensuring calls are handled efficiently and effectively.
- Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.
- Use appropriate judgment in upward communication regarding department or employee concerns.
Experience, Competencies and Education
- High school/GED, with some business or clerical background
- Degree preferred
- Minimum 3 years prior Customer Service experience
- Full understanding of all the procedures, programs, policies established by marketing to ensure orders are entered accurately
- Proven leadership experience
- Ability to develop and motivate a team
- Ability to communicate effectively to a variety of audiences
- Ability to provide and support a vision and direction
- The possession of technical knowledge regarding parts and their use
- The possession of specialized knowledge about services and policies and the ability to apply this knowledge in serving customers
- Strong interpersonal skills
- The ability to perform with minimum supervision
Language Skills
- Must have working command of the English language
- Must be able to read, write and interpret the English language
- Must be able to communicate in English verbally and in writing (verbal instructions, written memos and instructions)
Computer Skills
Proficiency in Microsoft Word, Excel and PowerPoint
Certificates, Licenses, Registrations
None
TRAINING REQUIREMENTS:
Complete all necessary training as required by assigned department and position
Participate in and follow all company initiatives
Participate in continuous improvement projects (Kaizen events, 5S, etc)
PHYSICAL DEMANDS:
Continuous: sitting
Occasional: walking, standing, bending, kneeling, squatting, reaching, fine and gross upper body motor movement.
Occasional lift: 0 to 30 pounds
WORK ENVIRONMENT AND PERSONAL PROTECTIVE EQUIPMENT
Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.
The following Personal Protective Equipment is required:
Safety glasses with side shields and hearing protection required when on manufacturing floor
The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.
Updated 6.17.24
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Travel Physical Therapist 2 300 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Murfreesboro, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #65929. Pay package
read more...
Travel Occupational Therapist 1 946 per week
Company:
Fusion Medical Staffing Therapy
Posted: June 29, 2024
Fusion Medical Staffing-Therapy is seeking a travel Occupational Therapist for a travel job in Winchester, Tennessee. & Requirements • Specialty: Occupational Therapist • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type:
read more...
Travel Physical Therapist 2 104 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Atoka, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated payment
read more...
Travel Physical Therapist 2 042 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Manchester, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated
read more...
Travel Physical Therapist 1 962 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Lawrenceburg, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated
read more...
Travel Physical Therapist 2 092 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Physical Therapist for a travel job in Clarksville, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Centra
read more...
Travel Physical Therapist 1 987 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Soddy Daisy, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated
read more...
Travel Physical Therapist 2 200 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Sango, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #65897. Pay package is
read more...
Travel Physical Therapist 2 200 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Tellico Plains, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #66552. Pay
read more...
Travel Speech Language Pathologist 2 094 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Speech Language Pathologist for a travel job in Bruceton, Tennessee. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel A
read more...
Travel Nurse RN - Long Term Acute Care 1 882 per week
Company:
Genie Healthcare
Posted: June 29, 2024
Genie Healthcare is seeking a travel nurse RN Long Term Acute Care for a travel nursing job in Nashville, Tennessee. & Requirements • Specialty: Long Term Acute Care • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel
read more...
Travel Physical Therapist 2 200 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Concord, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #68073. Pay package is
read more...
Travel Nurse RN - Long Term Acute Care 2 021 per week
Company:
Genie Healthcare
Posted: June 29, 2024
Genie Healthcare is seeking a travel nurse RN Long Term Acute Care for a travel nursing job in Knoxville, Tennessee. & Requirements • Specialty: Long Term Acute Care • Discipline: RN • Start Date: 07/15/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel
read more...
Travel Nurse RN - Med Surg 2 093 per week
Company:
Medical Solutions
Posted: June 29, 2024
Medical Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Greeneville, Tennessee. & Requirements • Specialty: Med Surg • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel We're seeking talented healthcare
read more...
Travel Physical Therapist 1 974 per week
Company:
The Good Life MedStaff
Posted: June 29, 2024
The Good Life MedStaff is seeking a travel Physical Therapist for a travel job in Decherd, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel The Good Life
read more...
Travel Physical Therapist 1 974 per week
Company:
The Good Life MedStaff
Posted: June 29, 2024
The Good Life MedStaff is seeking a travel Physical Therapist for a travel job in Tullahoma, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel The Good
read more...
Travel Nurse RN - Med Surg 1 608 per week
Company:
Assured Nursing
Posted: June 29, 2024
Assured Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Nashville, Tennessee. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 07/08/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Assured Nursing is
read more...
Travel Physical Therapist 2 100 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Bristol, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #105. Pay package is
read more...
Travel Nurse RN - Oncology 1 896 per week
Company:
Uniti Med
Posted: June 29, 2024
Uniti Med is seeking a travel nurse RN Oncology for a travel nursing job in Memphis, Tennessee. & Requirements • Specialty: Oncology • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 48 hours per week • Shift: 12 hours, days • Employment Type: Travel UnitiMed Job ID #1831957. Pay
read more...
Travel Physical Therapist 1 855 per week
Company:
Fusion Medical Staffing Therapy
Posted: June 29, 2024
Fusion Medical Staffing-Therapy is seeking a travel Physical Therapist for a travel job in Tullahoma, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel
read more...
Travel Physical Therapist 1 974 per week
Company:
The Good Life MedStaff
Posted: June 29, 2024
The Good Life MedStaff is seeking a travel Physical Therapist for a travel job in Manchester, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel The Good
read more...
Travel Physical Therapist 2 029 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Physical Therapist for a travel job in Winchester, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 12 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Centra
read more...
Travel Physical Therapist 2 200 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Springfield, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #64565. Pay package
read more...
Travel Physical Therapy Assistant 1 464 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Physical Therapy Assistant for a travel job in Dickson, Tennessee. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel A great
read more...
Travel Physical Therapist 2 122 per week
Company:
Skyline Med Staff Allied
Posted: June 29, 2024
Skyline Med Staff Allied is seeking a travel Physical Therapist for a travel job in Mc Minnville, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 4 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Skyline
read more...
Travel Physical Therapist 2 200 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Sweetwater, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #65356. Pay package
read more...
Travel Physical Therapist 2 100 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Cleveland, Tennessee. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #107. Pay package is
read more...