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Company:
Executive Recruiting Consultants
Posted: July 4, 2024
Director of Customer Service
WHAT THE COMPANY WILL OFFER YOU:
$70,000 - $90,000
Benefits: Health, Dental, Health & Wellness Discounts, PTO, 401k plan.
THE ROLE YOU WILL PLAY:
Develop and enhance the customer experience across the organization.
Oversee a team of managers, to assist in improving efficiency and quality of service.
Provide leadership for a team of customer service professionals.
Work side-by-side with multiple teams to improve processes.
Monitor KPIs (key performance indicators).
Develop and implement training programs.
Handle escalated customer service issues.
•
Read the full job description and apply online on the recuiter's web-site
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