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Company:
Saxon Global
Posted: July 4, 2024
Title: Software Developer (Java)
Company: CVS Health - ***
Location: Hybrid Schedule - 3 days a week onsite in Woonsocket, RI (every Tues, Wed, Thur the team is onsite together).
Duration: Start as soon as possible, 6 months to start + extensions if it's a mutual fit this could be open ended, and he has consultants on the team for years and years.
Rate :$58/hr. on C2C
Visa : No H1
Must Haves:
- Strong Java/J2EE
- Strong PL/SQL
- Looking for candidate from an infrastructure/DevOps environment.
- Manager wants candidates that understand ITIL/ITSM
- Past Production Support experience
- Important - I need 1 Perm manager reference from their most recent project - Must be a perm manager who is still working there - Need Name, Title, and contact details.
- Prefer LinkedIn profile of candidate if they have one.
Must Haves:
- 5+ years Java J2EE Development
- 4+ years of Production technical support
- PL/SQL
- Knowledge about transactional systems is mandatory
- Adept in the development of automated tools, systems, and services in multiple technology domains with excellent debugging and trouble shooting skills
- Exposure to monitoring tool such as Splunk , ELK and AppD.
- Strong business acumen, communication, and presentation skills.
- Previous experience on an IT Application support team that provided front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues.
- Understanding of ITIL and ITSM frameworks.
- Understanding of the software delivery lifecycle- Agile
Day to day:
- Formal scope of role is a Release Operation Engineer, and at a high level they will troubleshoot issues in production environments
- Implement ITIL best practices, resulting in quicker more accurate service to the customers.
- Ensure Client SLAs are met - Manage deliverables for critical applications by working with Business users and understand the IT/business SLA's
- Troubleshoot Major Incidents, involving and engaging all necessary teams, create post mortems, and ensure closure of incident
- Respond to user issues, working with the Development team or external support teams for the resolution.
- Defect management fixes and finding the root cause post new software deployment.
- Contribute to and maintain support knowledge base.
- Monitor system for possible issues, performing system health checks as required
- Work closely with development & IT infrastructure teams to incorporate checklist and validate the steps as part of maintenance activity
- Monitor and support production applications and environments
- Document and maintain installation and operations procedures.
- Participate in deployment and configuration management activities.
- Research issues to ensure service level agreements are met, and research application, data, and database related issues
- Collaborate with Dev/L3s on incidents/issue triages and release/change review meetings as well as identify enhancements for application platform stabilization.
- Participate in the 24x7 support coverage as on when required - Manager is putting together details for me of how exactly this works and what to expect. I will share once I have it!
Full Tech Stack/Environment:
- Service Now Incident Management, Problem Management, Change Management and Knowledge Management.
- JAVA-J2EE
- Unix/Linux
- PL/SQL
- Golden gate
- Maria DB
- Datapower
- Splunk
- AppDyanmics
- Grafana
- Putty
- Rally
- ELK
Preferred Education
- B.S. degree in Computer Engineering or related degree preferred
Read the full job description and apply online on the recuiter's web-site
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