SOAR Case Manager

WHO WE ARE.

Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic.

For more information visit our website: newportmentalhealth.org

WHO WE ARE LOOKING FOR.

Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.

Ally: You intentionally foster belonging, personal growth, and empowerment for all. You're a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.

Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.

Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines.

WHAT WE OFFER.

• Excellent Health and Dental Insurance
• Vacation, Sick and Personal time accrued biweekly.
• Up to 11 Paid Holidays
• Retirement program through Mutual of America
• Additional supplemental insurance programs
• Tuition reimbursement
• Mileage reimbursement
• Employer paid life insurance
• Flexible spending account (FSA) and dependent care (DCA) spending accounts.

WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) .

The SOAR (SSI/SSDI Outreach, Access, and Recovery) Case Manager plays a crucial role in assisting clients with applying for or reinstating state-supported insurance to facilitate access to community-based behavioral health treatment.

Essential Duties:

• Assist clients in navigating and applying for state-supported insurance programs and ensure compliance with relevant federal/state laws and regulations during the application process.
• Collaborate with healthcare providers and community resources to facilitate access to behavioral health treatments.
• Maintain accurate and confidential client records in accordance with HIPAA and other regulatory standards.
• Identify applicants through team meetings, outreach, and referrals from referral sources and community partners.
• Conduct interviews to gather necessary information for SSI/SSDI applications.
• Collect medical records and other required documentation for SSI/SSDI applications.
• Write SOAR Medical Summary Reports for individual applications
• Accompany individuals to appointments at the Social Security Administration
• Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for the application.
• Coordinate case management services with partners and provide direct case management support as needed.
• Assist the team with administrative tasks when needed.

WHAT WE EXPECT OF YOU.

• Bachelor's degree preferred in public health, health education, or a related field.
• Minimum of two years of experience in benefits administration, insurance coordination, or a similar role within a healthcare or social services setting.
• SOAR certification is preferred. If not currently SOAR certified, NMH will pay for the training and certification
• Solid understanding of public and private benefits systems and state resources.
• Familiarity with federal/state laws, accreditation standards, and regulations governing health care record confidentiality.
• Exceptional interpersonal and communication skills, both verbal and written, with the ability to interact professionally with diverse individuals.
• Compassionate, empathetic, and dedicated to delivering high-quality customer service.
• Self-motivated and capable of working independently, with strong organizational skills and the ability to manage priorities to meet deadlines.
• Possession of a valid Driver's License and reliable transportation.

APPLY NOW

Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources:

Human Resources

Newport Mental Health

127 Johnny Cake Hill Road

Middletown, RI 02842

Tel: ***

Fax: ***

Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.