Office Technician

Description:
• Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination.
Department:
Behavioral Health Outpatient Work Schedule:
40 hours per week/Non-ExemptShift:
Monday-Friday 9:
00am-5:
00pmRate:
$16.00/HROffice Technician Summary of essential job functions:
At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.The Office Technician position in our Behavioral Health Outpatient Division is a versatile position, assisting with various office, medical records, and consumer needs in the Enhanced Behavioral Health program.Facilitate professional phone communication:
answer incoming calls, take and relay messages, make appointment reminders, and check voice mailFollow scheduling guidelines to schedule prescribers and assist with scheduling changesProvide professional, trauma-informed customer service and demeanor at all timesComplete initial contact with consumers, enter/update consumer information into electronic health records (EHR), assist consumers with initial intake tasksVerify consumers' insurance eligibility consistentlyFiling/retrieving charts when neededCheck consumers in/out, provide transportation passes and obtain necessary consumer signaturesAssist with monitoring and reminders to staff and consumers to help ensure recovery/treatment plans and medication are currentAssist with consumer communication to facilitate behavioral health servicesAssist with medical records department, on an as-needed basisMaintain professionalism with both independent tasks and during collaborative teamworkPerform other duties, as assigned.
Facilitate professional phone communicationRequirements:
Office Technician RequirementsHigh School Diploma or GED plus 2 years related experience, or Associate's Degree plus 2 years' experienceAbility to pass clerical test (55+ wpm preferred).Must be proficient in Microsoft Office programs (Outlook, Word, Excel, etc.
) and able to effectively use electronic health recordsProfessional demeanor and attire suitable for clinical and office settingAdhere to confidentiality policy and HIPAA guidelinesMaintain complete personnel file including certification of requisite clearances (FBI, child abuse, etc) and participation in required trainings, as assigned (ex:
mandated reporter)Bilingual (Spanish-English) preferred but not requiredCompensation details:
16-16 Hourly WagePI0a488d5191c8-26***