Head of Growth Solutions, Insurance
Who we are:
As the Digital Experience (DX) practice at Cognizant, we bring to life intuitive and personalized interactions through expertise in experience strategy, design, product, content, digital marketing and digital learning. We engage with clients to design, build, and run new and innovative digital experiences. Forward looking, yet practical, we are focused on harnessing deep consumer/partner and commercial understanding along with cutting edge technology to impact lives in meaningful ways.
Who you are:
We are looking for a seasoned professional who thinks strategically, collaborates cross-functionally, produces engaging points of view, grows client relationships, drives proactive sales opportunities, and continuously manages a wide network of stakeholders across Cognizant. As an influencer, you have the entrepreneurial spirit to drive forward through moments of ambiguity with a problem-solver's attitude and a collaborative approach. As a practitioner turned business development specialist, you can quickly assess client needs to knit together skills across Cognizant and provide winning human-centered solutions.
What we share:
-A knack for looking at familiar problems through a unique lens
-A desire to change minds, hearts, and behaviors with new experiences
-A passion for driving market growth through innovation, technology, and design
-A belief that understanding people can better guide business priorities and strategies
What your day-to-day will look like:
Lead business development activities from opportunity identification to sold work in support of DX's industry revenue targets for North America (US, Canada and LATAM)
-Proactively engage clients to uncover opportunities and drive solutioning for fixed advisory engagements to long-term enablement.
-Act as a trusted client advisor, relied on for strategic points of view to drive experience-related solutions.
-Partner with multiple points of contact (e.g., AI and Advanced Analytics, Digital Engineering, Quality Engineering and Assurance, Process Automation, Sales and Account teams) to weave capabilities together across a range of project types and own the end-to-end creation of winning proposals.
-Lead and inspire multi-disciplinary teams within the DX practice (strategy, insights, design, platforms, product, content, learning and digital marketing), providing effective team direction.
-Guide large and high complexity project engagements for Fortune 500 clients (if needed)
-Influence the sales communities across Cognizant to ensure the Digital Experience service line is a top-of-mind partner, both internally and externally
-Develop thought leadership pieces specific to sub-industry challenges and pain points.
-Design and facilitate successful presentations, webinars, and workshops for senior executive level clients.
-Conduct education sessions with the broader sales communities.
-Define, create, and socialize offerings for industry and sub-industry solutions including supporting collateral (e.g., industry-specific services, 'battlecards') and targeting accounts/clients.
-Actively manage a broad network of stakeholders across the client organization, and within the Digital Experience service line and Cognizant.
What you'll need:
-10-15 years of experience in professional services roles, increasing in the level of experience and having worked across business units/functions/practices in a large global organization.
-At least 4-6 years in business development with direct experience in a presales function for sectors such as sectors of Property & Casualty, Life & Annuities, Group and Retirement
-Undergraduate or graduate degree in service design, strategic design, innovation strategy, business administration, product, digital marketing or a related field
-Digital agency experience or MBA is considered a strong asset.
-Proven ability to critique, analyze, and elevate narratives, strategies, and ideas.
-Ability to leverage cross-functional resources and building effective teams.
-Expertise in storytelling and narrative crafting to capture the attention of prospective clients and internal stakeholders.
-Strong client leadership and facilitation skills with the ability to command and guide a room of C-level executives at Fortune 500 organizations.
-Conversant in the principles and practices of human-centered design and design thinking
-Understanding of creating personas, design principles, experience maps, ecosystem maps, user journeys, service blueprints, and rapid prototyping methods
-Would expect up to 25% travel as required.
What's in it for you?
-Multidisciplinary learning across backgrounds, approaches, methods, and industry expertise
-Be a part of and play a critical role in shaping a growing team within a global firm.
-Access to global scale, from the types of deals you work on to resources you collaborate with and lean on
-Experience with a broad range of challenges in experience design, from whitespace opportunity definition to downstream realization
-A competitive salary and benefits package
-A workplace that prioritizes wellness and working flexibly to ensure you get the balance you need to meet the demands of your personal and professional life
Salary and Other Compensation:
The job posting will receive applications until 6/30/2024.
The annual salary for this position is between $95,500 to 188,100 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave