Project Manager Patient Market Research

Overview:

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others. We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team!

If youre looking for a company that strives to create a work environment that encourages and compliments you, youre curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you!

Title:Project Manager, Patient/Rare diseases

Department/Discipline: Project Management

SPECIFIC CAPABILITIES/RESPONSIBILITIES

The Project Manager is a recruitment and logistics leader, who ensures smooth, on-time, on-budget, compliant project delivery. We are currently looking for a Project Manager who has experience in both qualitative and quantitative pharmaceutical market research, with specific expertise in patient recruitment, logistics and associated best practices. Adelphi Research is a global market research consulting firm specializing in customized qualitative and quantitative solutions exclusively for the pharmaceutical/ biotech industry.

Our project manager, patient and rare disease will act as a strategic partner for our project teams and clients to establish best practices for efficient patient recruiting and project execution. This includes: developing sampling plans, monitoring project progress, proactively flagging and addressing challenges that may impact timeline or project success, maintaining relationships with vendors, clients, and project teams, and ensuring that delivery of the project is within budget and scope.

Recruitment Expertise

• Acts as an internal expert on how to optimize patient recruitment across the project lifecycle from initial sampling plan through timely delivery
• Develops and socializes new processes to ensure consistent delivery of quality patient recruits
• Collaborates with project teams and clients to draft patient screeners and recruitment plans
• Collaborates with vendors to oversee robust outreach plans that ensure timely, quality patient recruits
• Proactively manages ongoing recruits, flagging challenges and recommending ways to adapt recruitment strategy to ensure deliver on time and on budget.

Proposals and Capabilities Decks

• Reviews RFPs and participates in development of effective sample plans for proposals
• Draws on experience to provide guidance on timeline development, achievable sample quotas, impact of screening on incidence, pricing, and vendor selection (platforms, field partners)
• Assists the sales team with bid request submissions

Vendor / Fieldwork Management

• Owns and maintains strong relationships with fieldwork and platform vendors supporting patient research; can articulate use cases, strengths and weaknesses of various vendors, consults with project teams and clients to identify the right vendors and platforms based on project needs
• Responsible for vendor management across the lifecycle, from proposal, to kick off, fieldwork, invoicing, and project close activities
• Maintains a database of vendor performance specific to patient research
• Proactively vets and sources new vendor partners to fill gaps in our recruitment capabilities
• Ensures platform tech support for respondents, internal and external clients
• Ensures clients preferred partners are hired, or writes language to justify exceptions

Client Management

• Exhibits managerial courage; able to lead difficult logistical conversations with internal and external clients
• Able to lead internal and external discussions about recruiting trade-offs to guide recruitment strategy
• Prepares and communicates project status updates to internal and external clients
• Coordinates calendars, schedules and participates in client standing meetings, work sessions and related meetings
• Coordinates travel and creates facility/project details and itineraries for internal and external clients
• Ensures client compliance requirements are met
• Works with client services teams to gather project performance feedback on project post completion of study

Compliance Requirements

• Ensures project staff have proper certifications
• Submits of reconciliations as required by client
• Preparation and oversight for internal/external audits
• General understanding of market research regulation and guidelines

Project Team Management:

• Facilitates conversation about project team roles and responsibilities; manages adherence to roles
• Support project team by updating team with status of the project milestones

Operational Excellence and Innovation

• Is a subject matter expert for patient recruiting and considerations
• Creates project management best practice documentation to support PM and client services trainings
• Proactively sources and vets (with assistance) new field partners and platforms
• Proactively identifies and helps address efficiency needs in the project management process
• Participates in annual vendor reviews

Management and Mentorship

• Leads development of patient-focused project management best practices
• Supports mentoring and training people for advancement to next level
• Helps to identify training gaps

Qualifications

• Bachelors Degree or 5+ years office/project management experience preferred
• Academic and/or practical experience with a wide array of survey or market research methodologies with specific experience in patient research
• Time management/Priority Management skillset
• Budget management skills
• Ability to make decisions, problem-solve, take responsibility and be adaptable
• Ability to work well in a team environment
• Solutions oriented; ability to offer perspective on process efficiencies
• Motivated, pro-active, flexible, accurate and driven
• Competency in Word, Excel and Outlook
• Strong communication/interpersonal skills
• Good organizational skills, combined with the ability to multi-task and prioritize potentially conflicting work demands
• Knowledgeable in related and applicable technologies

What you can expect:

• You will be a part of a kind, supportive, honest culture with high psychological safety where open direct conversations are the norm.
• Your contributions will be recognized and appreciated.
• You will be chal.