Contract Administrator

Position Summary:

About the Company:

ITT, headquartered in Stamford, CT, operates competitively in more than 35 countries with sales in approximately 125 countries and partners with customers to deliver enduring solutions to the key industries that underpin our modern way of life. The company generated 2021 revenues of $2.8 billion.

ITT was named to the Forbes 2019 list of America's Best Midsize Employers. This achievement recognizes ITT's focus and commitment to fostering a healthy, high-performing culture and creating a work-place defined by innovation and continuous improvement. ITT's CEO and CFO were both recognized as 2020 All-America Executive Team by Institutional Investor magazine. Also bestowed to ITT was the 2018 Manufacturing Leadership Award that distinguishes ITT for its visionary leadership, commitment to employees and workplace culture, and the ability to innovatively solve problems for customers.

ITT operates through three Value Centers (operating segments):

Motion Technologies (Revenue of $1.4B; headcount of 4,700; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets;

Industrial Process (Revenue of $1.0B; headcount of 2,800; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts;

Connect and Control Technologies (Revenue of $0.6B; headcount of 2,700; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Summary: ITT Goulds Pumps is looking for a Contract Administrator to join their team in Seneca Falls, NY. The ideal candidate will have previous customer service and/or contract administration experience. The Contract Administrator will enter, administer, and manage contracts with technical specifications in order to meet customer requirements. This includes reviewing customer pump specifications, project plan management, order reconciliation, and change order and document management. The Contract Administrator will provide support to the sales, customer service, and finance team in addition to providing support to vendors and customers.

Essential Responsibilities:

Reconcile, configure and enter orders as follows:

Address and resolve with sales, distributor, and/or customer unacceptable clauses the customer purchase order or terms and conditions for purchase.

Review order header file and/or purchase order for pricing and correct multiplier levels.

Review customer technical specifications with team to ensure all customer hardware and software requirements are scheduled accordingly.

Reconcile & enter all software, hardware, QA & tagging requirements into areas such as ERP system, order tracking, document tracking with the use of the configurator, ERP system, order entry and processing system.

Responsible for drafting purchase requisitions for major buy out items such as motors, tanks, valves, etc. All buy out specific specification details are to be identified and passed on to buyer and/or sub-vendors.

Administer orders/projects as follows:

Identify all comments and changes required to drawings as noted by customer. Initiate changes through FOCN process and document tracking. It is the responsibility of the CA to note changes and their effect on schedules, hardware, etc within the FOCN.

Thoroughly review and sign acknowledgement copy of the customer PO if required.

Receive, coordinate and impose resolution of all software and hardware related questions generated by customers and interdepartmental personnel.

Assist other departments as follows:

Finance department to resolve collection issues and clarify terms of purchase.

Customer service reps in expediting shipment of outside purchases and informing inspectors & expeditors regarding job status.

Meet as required with commercial engineering to clarify applicable hardware and software requirements.

Shipping floor and or assembly floor to resolve manufacturing and shipping problems.

Perform miscellaneous functions as required.

Position Requirements:

2-4 yrs college degree with 1+ years of experience is preferred; High School Diploma with equivalnt experience is required.

Strong written and verbal communication skills are required,

ERP and MS Office experience are required

Detail oriented and organized with a concern for quality

Must have excellent customer service skills and be a team player

Basic product knowledge is prefered

General understanding of T/C's, sales terms, freight terms, and payment terms

Ability to work in a fast-paced environment.

Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.
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Equal Pay Act Statement:

We aim to pay our 'ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on 'what' they accomplish, but also on 'how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range:

Annual Salary Range is $51,900 to $77,500 plus benefits and incentive plans.