• Overnight Inventory Agent- NYC Ferry
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• Job Category
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• Concessions NYC
• Requisition Number
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• OVERN02072 Showing 1 location
• Job Details
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• Description
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NYC Ferry Evening Inventory Agents are the first line of defense to ensuring that our vessels are properly stocked with Consumables (snacks, drinks, prepacked foods, and paper goods), Helpful (OTC medicines, etc.) and Discoverable (electronics, toys, etc.). The evening agents are responsible for the stores appearance, inventory stock levels and functionality of equipment for the Rider Service Agents to effectively do their job. Evening agents must understand the basic principles of inventory management.
• Essential Duties and Responsibilities:
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• Use pull sheets and preassigned par levels to accurately determine quantities of all products needed from warehouse.
• Must be able to accurately and responsibly handle consumables, discoverable and helpful inventory and properly sort and prepare for vessel stocking.
• Responsible for appearance of assigned vessel concessions store area.
• Clean concessions area when necessary to prepare store for operations.
• Communicate clearly with Overnight Supervisor(s), Lead and New Stand Warehouse personnel on stores appearance and inventory needs.
• Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned.
• Most positions require working alone, but some may require working with a partner/team.
• Contacting managers/supervisor/lead with information regarding any store related issues including but not limited to refrigerators, coffee brewers, POS, storage, shelving, keg systems and concessions monitors.
• Set up and break down of concessions store including full replenishments, new store openings and full inventory counts.
• Communicating with other inventory agents in other locations regarding products, equipment, or other pertinent information.
• Understanding and executing keg system set up, breakdown and troubleshooting to ensure proper function of draft offerings.
• Maintaining an organized workspace and keep accurate records involving vessel inventory needs, replenishment, or shortfalls.
• Conduct full inventory counts each month or when assigned by supervisor.
• Rotate perishable products using FIFO (First In, First Out) inventory management protocol.
• Spot check vessel perishables to ensure fresh and non-expired inventory.
• Selling on-board concessions when necessary.
• This position may require the ability to stand for long periods of time and work outdoors in all weather conditions.
• Demonstrate RESPECT Values and Hospitality Behaviors with internal and external Riders.
• Other duties as assigned
• Minimum Requirements:
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• Position requires working on the Brooklyn, Queens, and Manhattan waterfront.
• Previous experience in ferry, transit, hospitality, or attraction industry preferred.
• Experience working in customer service, retail, or visitor services a plus.
• Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required.
• A hospitable service atmosphere must be projected at all times.
Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, Hornblower participates in the E-Verify program in certain locations.
Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Qualifications
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• Skills
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• Behaviors
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• Motivations
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• Education
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• Experience
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• Preferred
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Experience working in customer service, retail, or visitor services a plus.
Previous experience in ferry, transit, hospitality, or attraction industry preferred.
• Licenses & Certifications
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