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Company:
United Nissan of Reno
Category:
Management
Posted: June 29, 2024
United Nissan Reno is searching for a motivated and experienced Customer Greeter Manager to lead our customer greeter/UPS department. Your goal will be to provide outstanding customer service to our customer by developing effective customer service procedures, by greeting our customer and logging daily visits.
Responsibilities:
- Supervise day-to-day operations in the Ups department.
- Create effective customer service procedures, policies, and standards.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
- Maintain accurate records and document all customer activities and discussions.
- Assess service statistics and prepare detailed reports on your findings.
- Hire and train new customer service agents.
Associated topics: captain, fire captain, fire chief, manager, planning operations, police commander, senior manager, sergeant, shift supervisor, team lead
Read the full job description and apply online on the recuiter's web-site
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