Systems Analyst

Systems Analyst

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Class Title


Class Code

5126

Salary

$93,410.59 - $113,545.25 Annually

Definition

Benefits

Classification Description Summary

Under general direction, performs professional level information systems analysis duties in the development, installation and maintenance of application hardware and software; administers and maintains personal computer systems or local area networks (LAN); and performs a variety of technical tasks relative to assigned areas of responsibility.

DISTINGUISHING CHARACTERISTICS

This is the full journey level class within the Systems Analyst series. Employees within this class are distinguished from the Senior Systems Analyst by the performance of the routine software analysis and implementation tasks and duties. Employees assigned to positions within this series are fully capable of coding statements. Employees at this level receive only occasional instruction or assistance as new applications arise or new databases come online. Employees are fully aware of the operating procedures and policies of the software analysis life cycle.

Essential Functions

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Perform professional level information systems analysis duties in the development, installation and maintenance of software applications.

Design and prepare test data and perform proper testing of computer programs; consult with staff and end-users to ensure programs meet specifications and expectations.

Develop scripts and codes to prototype alternative access to relational databases.

Develop custom reports from relational databases using various report writers.

Respond to requests from users regarding system operations or hardware and software problems; modify program coding, provide solutions to operational problems or refer users to appropriate staff member.

Provide user training for applicable software applications; develop user training manuals and written standards and procedures; update and maintain user and training manuals as needed.

Provide supplementary support and security for various application servers on the City's database.

Administer local area network systems in assigned area; purchase, install, monitor and problem solve file servers, personal computers, peripheral equipment and related software.

Analyze, install, maintain, and develop requirements for software applications; troubleshoot and rectify software problems; evaluate new software/hardware and recommend changes as needed; prepare and update user manuals and system documentation.

Contact vendors for components, technical reference and/or services required for network expansion and maintenance.

Manage, track, and maintain citywide software inventory and licenses.

May provide department-specific technology, network, and communications support to a City department.

Perform related duties as required.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Theories and applications of relational databases and related software.

Theories and applications of computer science and information systems.

Principles and practices of software prototyping.

Principles and practices of systems programming, software installations and troubleshooting.

Methods and techniques used in the installation, troubleshooting and maintenance of information systems.

Operational characteristics of various computer programs, networks, software packages and programming languages.

Methods and techniques of application development, system design and programming.

Pertinent federal, state and local laws, codes and regulations.

Ability to:

Recommend, design, implement and install computer software applications.

Respond to and identify user needs and determine resolutions.

Provide technical support for the implementation and maintenance of various software applications.

Apply a wide variety of computer programming languages.

Detect, isolate and resolve information system problems.

Adapt to changing technologies and learn functionality of new equipment and systems.

Independently perform systems analysis activities.

Evaluate, test, implement and support new operating systems.

Manage multiple software development projects.

Work in a team based environment to achieve common goals.

Coordinate multiple projects and complex tasks simultaneously.

Meet the physical requirements to safely and effectively perform the assigned duties.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines -Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field.

Experience:

One year of application programming and/or systems analysis experience.

License or Certificate:

Possession of an appropriate, valid driver's license.

Supplemental Information

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with some travel from site to site.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Other Requirements

RAPG Pro

R30

Last Update: 5/2022 - Split out the Systems Analyst from the Senior as separate job descriptions due to the New World conversion.

JD 11/2018

Please use this Health and Welfare Benefit Link (/reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.

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