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Company:
Sandia Resort and Casino
Posted: July 1, 2024
Position Summary
This position provides legendary customer service to all customers. This position creates the Sandia Resort & Casino experience for our customers by providing customers with prompt service, quality beverages and products and maintaining a clean and comfortable store environment.
Supervision Exercised
Reports to the Pastry Chef
Major Duties and Responsibilities
Required:
This position provides legendary customer service to all customers. This position creates the Sandia Resort & Casino experience for our customers by providing customers with prompt service, quality beverages and products and maintaining a clean and comfortable store environment.
Supervision Exercised
Reports to the Pastry Chef
Major Duties and Responsibilities
- Maintains a focus on delivering "Far from Ordinary" service to all guests
- Assists customers with retail purchases and preparation of specialized beverages.
- Communicates information to the Pastry Chef about products and equipment needs in a timely manner.
- Participation in Daily Stand Up Meetings to ensure property communication is understood.
- Timely completion of computer assisted training as required.
- Maintains cleanliness and safety and standards at all times as well as utilizing sanitary tools such as plastic gloves and tongs when handling food items.
- Follows Sandia Resort & Casino operational policies and procedures for cash handling to ensure the accurate tendering of all guest transactions.
- Maintains a clean and organized dining area that is free of debris.
- Performs other responsibilities as assigned by management.
- Must have excellent customer service skills.
- Must have excellent oral and written communication skills.
- Strong interpersonal skills
- Ability to work as part of a team.
- Ability to build relationships.
- Must have basic math skills.
- Ability to make accurate transactions.
Required:
- High School Diploma, GED certification or equivalent.
- Prior cash handling and customer service experience.
- Must be able to successfully pass a stringent background investigation.
- Will require a post-offer, pre-employment and random drug screening.
- Must successfully complete a New Mexico Food Handlers Course within 30 days of hire date.
Read the full job description and apply online on the recuiter's web-site
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