This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
PM Pediatric Care
Posted: June 11, 2024
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Summary
The Front Desk Associate role is an opportunity for the right candidate to apply his or her professional and personal skills by engaging with families to provide a welcoming, First-class Experience. In addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM.
Description
To perform this job successfully and provide our families with a First-class Experience that is Efficient and Accurate , an individual must be able to carry out each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Greets families professionally both in person and on the phone.
Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when needed
Accesses empathy and active listening in difficult interpersonal situations
Supports patient care quality initiatives as directed
Coordinates escalations and urgent issues to ensure timely and complete resolutions
Collaborates and communicates with site leadership to facilitate management of complex patient issues
Employs PM Pediatric Care's Core values to help patients, families, and other team members navigate PM systems before, during, and after a visit
Monitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration process
Is in alignment with all distributed education to keep current on workflows, responsibilities, and technology
Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance
Manages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storage
Maintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelines
Performs opening and closing duties including but not limited to organizing, stocking, sanitizing, and reconciling
Executes other duties as assigned
Qualifications Team player that can function independently in a fast-paced environment
Intermediate skills with Microsoft Office Suite.
Ability to work flexible work schedules based on office needs. At times, it may require travel to another site within reason
Excellent customer service and telephone skills
Strong verbal and written communication skills
Professional and friendly demeanor
Quality focused and detail oriented
Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change.
Outstanding time management, organizational, and critical thinking skills
Superior situational awareness and ability to successfully react to urgent situations
Prior experience in a healthcare environment and knowledge of medical insurance preferred
Socially perceptive and ability to relate to children and how they interact with their families
Comfortability with routinely shifting demands
Navigate multiple computer systems
Prior Front Desk, concierge, customer service or other hospitality experience preferred.
High school diploma or GED
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
EEO Statement
PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
We're committed to bringing passion and customer focus to the business.
Summary
The Front Desk Associate role is an opportunity for the right candidate to apply his or her professional and personal skills by engaging with families to provide a welcoming, First-class Experience. In addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM.
Description
To perform this job successfully and provide our families with a First-class Experience that is Efficient and Accurate , an individual must be able to carry out each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Greets families professionally both in person and on the phone.
Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when needed
Accesses empathy and active listening in difficult interpersonal situations
Supports patient care quality initiatives as directed
Coordinates escalations and urgent issues to ensure timely and complete resolutions
Collaborates and communicates with site leadership to facilitate management of complex patient issues
Employs PM Pediatric Care's Core values to help patients, families, and other team members navigate PM systems before, during, and after a visit
Monitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration process
Is in alignment with all distributed education to keep current on workflows, responsibilities, and technology
Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance
Manages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storage
Maintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelines
Performs opening and closing duties including but not limited to organizing, stocking, sanitizing, and reconciling
Executes other duties as assigned
Qualifications Team player that can function independently in a fast-paced environment
Intermediate skills with Microsoft Office Suite.
Ability to work flexible work schedules based on office needs. At times, it may require travel to another site within reason
Excellent customer service and telephone skills
Strong verbal and written communication skills
Professional and friendly demeanor
Quality focused and detail oriented
Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change.
Outstanding time management, organizational, and critical thinking skills
Superior situational awareness and ability to successfully react to urgent situations
Prior experience in a healthcare environment and knowledge of medical insurance preferred
Socially perceptive and ability to relate to children and how they interact with their families
Comfortability with routinely shifting demands
Navigate multiple computer systems
Prior Front Desk, concierge, customer service or other hospitality experience preferred.
High school diploma or GED
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
EEO Statement
PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Nurse Manager - Full Time Days - ICU
Company:
Clara Maass Medical Center
Posted: July 2, 2024
Job Overview: RWJBarnabas Health is seeking a highly dedicated Nurse Manager for our Intensive Care Unit at Clara Maass Medical Center in Belleville, NJ. With over 700 physicians and 2,100 employees, we offer advanced treatment for a wide variety of medical conditions. In 2017, the Medical Center
read more...
Nurse Practitioner FT Neonatal Physician - Livingston NJ
Company:
Cooperman Barnabas Medical Center
Posted: July 2, 2024
Job Overview- Provides medical care and treatment to Neonates in the critical care setting under the direction of a Neonatologist. Responsible for the assessment, plan, implementation and evaluation of newborn/neonatal care delivered to patients who present to the NICU and Labor and Delivery Unit.
read more...
Secretary
Company:
RWJ Hamilton
Posted: July 2, 2024
Job Overview: The Unit Secretary coordinates activities at the nursing station including clinical and reception activities. Interacts effectively with physicians and team members. Answers telephone, transcribes orders and maintains neat, orderly environment. Excellent communication skills, time
read more...
Registered Nurse RN - Intensive Care Unit - Per Diem
Company:
Monmouth Medical Center
Posted: July 2, 2024
Summary of Job Function: • The Registered Nurse provides nursing care in the health care system within the scope of practice defined by the Nurse Practice Act and regulatory standards and assures awareness of ethical standards of practice as defined by the ANA code of ethics. • The Registered Nurse
read more...
Nurse Manager - Full Time Days - ICU
Company:
Clara Maass Medical Center
Posted: July 2, 2024
Job Overview: RWJBarnabas Health is seeking a highly dedicated Nurse Manager for our Intensive Care Unit at Clara Maass Medical Center in Belleville, NJ. With over 700 physicians and 2,100 employees, we offer advanced treatment for a wide variety of medical conditions. In 2017, the Medical Center
read more...
Registered Nurse RN Intensive Care Unit Full Time Nights 7P-7:30A
Company:
Trinitas Regional Medical Center
Posted: July 2, 2024
Job Overview: Trinitas Intensive Care Unit is a collaborative closed 25 bed capacity mixed with medical and surgical cases under 25-year-Intensivist Care Program. We provide management of acutely ill patients with life-threatening conditions requiring complex assessment, high-intensity therapies and
read more...
Manager Clinical Engineering - Elizabeth NJ
Posted: July 2, 2024
Job Overview: Function as primary administrative contact between other departments and the Clinical Engineering Department. Develop, direct, organize, and manage overall operations and distribution of resources (staffing, budgets, and outside vendor services) of the clinical engineering equipment
read more...
Manager-Health & Wellness-Southern Region
Company:
Barnabas Health Medical Group
Posted: July 2, 2024
JOB SUMMARY Assist the Director and SVP in planning, organizing and coordinating functions related to the operations of all thirteen Employee Health and Wellness locations. • Manages scheduling for all clinic providers and staff to include Certified Medical Assistants, Licensed Practical Nurses,
read more...
Therapeutic Technician IOS Program
Company:
Jersey City Medical Center
Posted: July 2, 2024
Program - Intensive Outpatient Treatment and Support Services Delivers direct services such as life coaching, vocational, socialization and recreational events in conjunction with clinical staff. Supports consumers in the development and attainment of wellness and recovery goals. Qualifications: •
read more...
Nurse Manager - Full Time Days - ICU
Company:
Clara Maass Medical Center
Posted: July 2, 2024
Job Overview: RWJBarnabas Health is seeking a highly dedicated Nurse Manager for our Intensive Care Unit at Clara Maass Medical Center in Belleville, NJ. With over 700 physicians and 2,100 employees, we offer advanced treatment for a wide variety of medical conditions. In 2017, the Medical Center
read more...
Patient Access Representative
Company:
Monmouth Medical Center
Posted: July 2, 2024
Job Overview: • The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely
read more...
Director Patient Care Medical Surgical Unit III G5
Company:
Monmouth Medical Center
Posted: July 2, 2024
Monmouth Medical Center (MMC) is one of New Jersey's largest community teaching hospitals, where physicians and employees work as a team dedicated to academic and clinical excellence and comprehensive, compassionate patient care. • As part of RWJ Barnabas Health, Monmouth Medical Center is a leader
read more...
Anesthesia Technician PD Day - Anesthesiology
Company:
Cooperman Barnabas Medical Center
Posted: July 2, 2024
JOB SUMMARY: • Assembles supplies and equipment needed in all procedure areas. Manages inventory, ordering, and stocking of anesthesia supplies. Prepares medications, intravenous solutions, and transducers. Assists in the transportation of patients, induction of anesthesia and introduction of lines,
read more...
Educator Registered Nurse RN Develop Innovation & Research
Company:
RWJ Rahway
Posted: July 2, 2024
Job Overview: • • The Clinical Nurse Educator is responsible for designing, teaching, and evaluating and executing educational programs for all levels or professional, technical, and ancillary staff in a variety of clinical areas and hospital departments consistent with the hospitals mission,
read more...
Travel Cath Lab Technologist 2 646 per week
Company:
Planet Healthcare
Posted: July 2, 2024
Planet Healthcare is seeking a travel Cath Lab Technologist for a travel job in New Brunswick, New Jersey. & Requirements • Specialty: Cath Lab Technologist • Discipline: Allied Health Professional • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel Planet
read more...
Director Patient Care Medical Surgical Unit III G5
Company:
Monmouth Medical Center
Posted: July 2, 2024
Monmouth Medical Center (MMC) is one of New Jersey's largest community teaching hospitals, where physicians and employees work as a team dedicated to academic and clinical excellence and comprehensive, compassionate patient care. • As part of RWJ Barnabas Health, Monmouth Medical Center is a leader
read more...
Manager-Health & Wellness-Southern Region
Company:
Barnabas Health Medical Group
Posted: July 2, 2024
JOB SUMMARY Assist the Director and SVP in planning, organizing and coordinating functions related to the operations of all thirteen Employee Health and Wellness locations. • Manages scheduling for all clinic providers and staff to include Certified Medical Assistants, Licensed Practical Nurses,
read more...
Clinical Director RN/Registered Nurse Neonatal Intensive Care Unit
Company:
Cooperman Barnabas Medical Center
Posted: July 2, 2024
Job Overview: Since 1865, Cooperman Barnabas Medical Center, formerly known as Saint Barnabas Medical Center, New Jersey s oldest nonsectarian hospital, has worked to exceed our community s highest expectations for compassionate, comprehensive health care. The 597- bed institution is one of the
read more...
Clinical Director RN/Registered Nurse Neonatal Intensive Care Unit
Company:
Cooperman Barnabas Medical Center
Posted: July 2, 2024
Job Overview: Since 1865, Cooperman Barnabas Medical Center, formerly known as Saint Barnabas Medical Center, New Jersey s oldest nonsectarian hospital, has worked to exceed our community s highest expectations for compassionate, comprehensive health care. The 597- bed institution is one of the
read more...
Nurse Practitioner FT Neonatal Physician - Livingston NJ
Company:
Cooperman Barnabas Medical Center
Posted: July 2, 2024
Job Overview- Provides medical care and treatment to Neonates in the critical care setting under the direction of a Neonatologist. Responsible for the assessment, plan, implementation and evaluation of newborn/neonatal care delivered to patients who present to the NICU and Labor and Delivery Unit.
read more...
Manager-Health & Wellness-Southern Region
Company:
Barnabas Health Medical Group
Posted: July 2, 2024
JOB SUMMARY Assist the Director and SVP in planning, organizing and coordinating functions related to the operations of all thirteen Employee Health and Wellness locations. • Manages scheduling for all clinic providers and staff to include Certified Medical Assistants, Licensed Practical Nurses,
read more...
Director Patient Care Medical Surgical Unit III G5
Company:
Monmouth Medical Center
Posted: July 2, 2024
Monmouth Medical Center (MMC) is one of New Jersey's largest community teaching hospitals, where physicians and employees work as a team dedicated to academic and clinical excellence and comprehensive, compassionate patient care. • As part of RWJ Barnabas Health, Monmouth Medical Center is a leader
read more...
Travel Radiology Technician 2 215 per week
Company:
Voca
Posted: July 2, 2024
Voca is seeking a travel Radiology Technician for a travel job in Morristown, New Jersey. & Requirements • Specialty: Radiology Technician • Discipline: Allied Health Professional • Start Date: 07/29/2024 • Duration: 14 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel
read more...
Patient Access Representative
Company:
Monmouth Medical Center
Posted: July 2, 2024
Job Overview: • The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely
read more...
Anesthesia Technician PD Day - Anesthesiology - Livingston NJ
Company:
Cooperman Barnabas Medical Center
Posted: July 2, 2024
JOB SUMMARY: • Assembles supplies and equipment needed in all procedure areas. Manages inventory, ordering, and stocking of anesthesia supplies. Prepares medications, intravenous solutions, and transducers. Assists in the transportation of patients, induction of anesthesia and introduction of lines,
read more...
Unit Nurse Leader RN - Intensive Care Unit
Company:
Monmouth Medical Center
Posted: July 2, 2024
Monmouth Medical Center (MMC) is one of New Jersey's largest community teaching hospitals, where physicians and employees work as a team dedicated to academic and clinical excellence and comprehensive, compassionate patient care. As part of RWJ Barnabas Health, Monmouth Medical Center is a leader in
read more...
Nurse Manager - Full Time Days - ICU
Company:
Clara Maass Medical Center
Posted: July 2, 2024
Job Overview: RWJBarnabas Health is seeking a highly dedicated Nurse Manager for our Intensive Care Unit at Clara Maass Medical Center in Belleville, NJ. With over 700 physicians and 2,100 employees, we offer advanced treatment for a wide variety of medical conditions. In 2017, the Medical Center
read more...