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Company:
Rocket Money
Category:
Telecoms
Posted: June 29, 2024
[Customer Service / Fully Remote] - Anywhere in U.S.
/ Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll:
Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features.
Hiring Fast >>
Associated topics:
ft remote, stay at home contracting, take survey, take survey online, telecommute opportunity, telecommuting opportunity, work at home employee, work from home employee, work from home online, work from home opportunity
Read the full job description and apply online on the recuiter's web-site
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