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Company:
Rocket Money
Category:
Telecoms
Posted: July 19, 2024
[Customer Service / Fully Remote] - Anywhere in U.
S.
/ Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll:
Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features.
Hiring Fast >>
Associated topics:
eliminate commute, home based online, home office, stay at home online, telecommute employment, telecommute online, telecommuting job, virtual assistant, work from home employment, work from home job
Read the full job description and apply online on the recuiter's web-site
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