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Company:
DEPS Security Systems
Category:
IT
Posted: July 2, 2024
Description:
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Associated topics:
chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
As the IT Manager at DEPS, you play a crucial role in maintaining and implementing internal computer and network infrastructure while also overseeing the planning and implementation of IT-related equipment for DEPS customers. You are responsible for ensuring smooth operations, efficient service delivery, and customer satisfaction.
Job Duties:
- Prepare Job & Service Tickets and Schedule:
Organize and schedule job and service tickets efficiently to meet customer needs and internal requirements. - Oversee IT Technicians and Provide Technical Assistance:
Supervise IT technicians, offering guidance and technical support as necessary to ensure quality service delivery. - Assist Salesmen with Quoting Integrated Projects:
Collaborate with sales teams to provide technical expertise and assist in preparing quotes for integrated IT projects. - Create and Manage Schedule and Budget:
Develop and maintain schedules and budgets for IT department activities, ensuring projects are completed on time and within budget constraints. - Plan, Coordinate, and Implement Network Security Equipment:
Lead the planning, coordination, and implementation of network security equipment for new installations, ensuring the security and integrity of IT systems. - Coordinate with Vendors:
Liaise with vendors to procure computers, software, hardware, parts, and other necessary IT equipment and supplies. - Maintain Software Licenses and Subscriptions:
Manage software licenses and subscriptions, ensuring compliance with legal requirements and timely renewals. - Monitor and Maintain Data Backups:
Implement and oversee data backup systems, monitoring and maintaining critical backups to safeguard against data loss. - Learn Industry-Required Systems:
Continuously develop expertise in industry-required systems such as access control, IP video, and other IP security interfaces to stay abreast of technological advancements. - Maintain Industry Certifications:
Keep industry-related certifications up-to-date, including but not limited to Galaxy, ONSSI, and Mobotix, to ensure proficiency in relevant technologies.
Backup Assistance for the City of Jacksonville:
Provide backup support for the City of Jacksonville on Fridays if a technician is unavailable, ensuring continuity of service.
Required Skills:
- Proficiency in computer networking and IT systems, including servers, workstations, and networking equipment.
- Strong customer service skills with the ability to communicate effectively with clients and internal stakeholders.
- Excellent written and verbal communication skills.
- Attention to detail and ability to maintain accuracy in documentation and processes.
- Critical thinking and problem-solving abilities to troubleshoot and resolve technical issues effectively.
Physical Requirements:
- Office environment:
Requires sitting, standing, and hand/eye coordination. - Field environment:
Requires standing, stooping, kneeling, bending over, and hand/eye coordination.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
PIb8de46063a65-36310-#0
Associated topics:
chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
Read the full job description and apply online on the recuiter's web-site
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