Apartment Maintenance Technician II

Maintenance Technician II

Location: Leland, NC

Summary

Along with the Community Manager the Maintenance Technician II is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for helping maintain an adequate inventory of supplies for repairs and monthly maintenance budget monitoring. This position could present the option to be promoted to Maintenance Supervisor. The Maintenance Technician II position must be flexible and able to work varied schedule, including weekends, on-call and some holidays as required.

I. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Under direction of the Community Manager/Maintenance Supervisor, performs maintenance activities for apartment community along with other maintenance staff.
• Works with the Maintenance Supervisor and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.).
• Determine weekly apartment make-ready and Work Order schedules.
• Report apartments that are ready to show to the Community Manager/Maintenance Supervisor
• Complete weekly/daily maintenance employee assignments in tandem with Community Manager and Maintenance Supervisor
• Assist in maintaining the exterior grounds and curb appeal
• Performs maintenance repairs related to electrical, plumbing, HVAC, pools, appliances drywall
• Identify, correct and report hazardous community conditions.
• Coordinate and respond to resident/management requests and Work Orders for occupied apartments.
• Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority.
• Help Coordinate warranty work orders with Vendors.
• Coordinate, schedule and prepare vacant apartments for move-in.
• Walk all vacant units to determine make-ready needs. Coordinate effort with Maintenance Supervisor/Community Manager to make schedule and assignments. If major appliances or carpets need replacing
• Ensure all repairs/replacements necessary for apartment to be occupied are completed.
• Ensure all trash from apartments are cleaned out before, during and after make-ready activity.
• Walk property daily to look for needed maintenance and liability hazards and report to Community Manager.
• Coordinate, schedule, and perform preventive maintenance on equipment and apartments according to NHE's schedule.
• Assist in ordering supplies while managing maintenance budget.
• Work with Community Manager/Maintenance Supervisor to determine supplies and equipment needs.
• Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items.
• Attendance is an essential job function.
• May be requested to assist in other communities.
• Assist with hazardous weather problems, fires, floods, freezes, etc.
• Attends and participates in industry and NHE's training programs as required.
• responsible for vendor monitoring and quality control
• Performs the tasks of subordinate associates as needed
• Perform any and all other duties as requested or assigned by your supervisor / manager.
• This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team.

• SPECIFIC SKILLS/EQUIPMENT
  
  • Computer
  • Propane torch (Plumbing)
  • Steam clean/shampoo machine
  • Key machine
  • Sewer machine
  • Manifold gauges
  • Vacuum Pump
  • Leak detector
  • Pressure Washer
  • Volt meter
  • Recovery Machine
  • Paint Sprayer
  • Air conditioners
  • Appliances
  • Water heaters
  • Welding torches (A/C)
  • Hand tools

• Must be able to perform all facets of apartment make-ready.
• On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
• Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees.
• Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills

• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Attention to detail
• Must have the ability to work with little direction maintaining confidentiality and professionalism.
• Be a team player and have an excellent work ethic

• Prior apartment maintenance experience is required.
• Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
• Must have a valid driver's license and means of immediate transportation to provide service calls
• Must be EPA certified to purchase and recover refrigerant

• High School Diploma or equivalent required; some college or trade school preferred.
• Position requires a minimum of 3 years general maintenance experience and/or at least 2-year multi-family experience
• TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
  
  • Freon Recovery Certification Type I and II, or Universal.
  • Certified Apartment Service Technician (CAMT) preferred.
  • Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred.
  • Certified Pool Operator preferred
  • Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.).
  • Painting experience

• Will use hands to finger, handle,.