This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
Mediacom Communications Corporation
Posted: July 1, 2024
Position :
Internet Technical Support Representative I - Position Starts July 29th, 2024 Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
Take incoming calls in a call center environment assisting internet and phone customers with technical service-related problems including hardware and software configurations. Provide the best customer experience from the beginning of the call to the end of the call each time. Build customer loyalty by utilizing active listening to troubleshoot and resolve technical issues for cable, internet, and phone services on the first call. The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
Mediacom Communications is known by our Mediacom brands, including:
Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards:
Mediacom is proud to have received the following recognitions:
2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here:
Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer:
When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
• LI-Hybrid
Internet Technical Support Representative I - Position Starts July 29th, 2024 Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
Take incoming calls in a call center environment assisting internet and phone customers with technical service-related problems including hardware and software configurations. Provide the best customer experience from the beginning of the call to the end of the call each time. Build customer loyalty by utilizing active listening to troubleshoot and resolve technical issues for cable, internet, and phone services on the first call. The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
- $1000 Sign-On Bonus!
- Company Provided Equipment!
- Hybrid schedule! The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office.
- Health, vision, and dental insurance!
- Paid vacation, holidays and flex paid time off!
- 401K with generous company match!
- Pay increases through self-guided training!
- Monthly commission potential!
- Shift differential pay increase for evening shifts!
- Bi-weekly performance bonus opportunity!
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
- Education Enrichment up to $5,000 per year for qualified employees!
- Employee Wellness Program!
- Provide exceptional customer service while walking customers through common hardware and software configurations to maximize product functionality.
- Navigate multiple tools, while keeping customer engaged, to identify the root cause of customer issues.
- Schedule on-site service calls when necessary.
- Multitasking - ability to talk, type, read and listen.
- Meet or exceed attendance expectations.
- Meet or exceed sales goals.
- Enter Sales, upgrade, or service changes quickly and accurately.
- Adherence to schedule.
- Ability to adapt in a fast paced always changing environment.
- High School Diploma or equivalent required, 2-year degree preferred.
- 1 year+ of prior customer service or technical support experience; cable industry experience preferred.
- Previous experience in an inbound call center environment preferred.
- Must have ability to work successfully while multi-tasking (to include speaking, typing, and moving in and out of multiple platforms.)
- Knowledge of common consumer internet software including various browsers and email platforms preferred.
- Basic understanding of internet, networking, and email protocols.
- Strong customer service skills including listening skills, processing detailed information and ability to establish rapport with customers.
- Effective verbal and written communication skills.
- Ability to type 30+ WPM.
- Shift Flexibility:
able to work evenings, weekends, holidays, overtime. - Strong problem solving or organizational skills.
- Understanding of basic accounting mathematics.
- Microsoft Office experience a plus.
Mediacom Communications is known by our Mediacom brands, including:
Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards:
Mediacom is proud to have received the following recognitions:
2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here:
Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer:
When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
• LI-Hybrid
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Travel Physical Therapy Assistant 1 357 per week
Company:
MedPro Healthcare Allied Staffing
Posted: June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Physical Therapy Assistant for a travel job in Saint Joseph, Missouri. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days •
read more...
Travel Certified Occupational Therapy Assistant 1 357 per week
Company:
MedPro Healthcare Allied Staffing
Posted: June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Certified Occupational Therapy Assistant for a travel job in Saint Joseph, Missouri. & Requirements • Specialty: Certified Occupational Therapy Assistant • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week •
read more...
CDL-A Regional Drivers / Home Weekly / Earn $75-85K Annually / Rider Policy
Company:
Tri National
Posted: June 28, 2024
JOB BENEFITS: • Regional Drivers can earn $75,000 - $85,000 per year • $10,000 sign-on bonus • Generous Home time: • Regional Drivers get home multiple times throughout the week • Average 2,500 - 3,000 miles weekly • Newer Equipment: • 2021-2024 Volvos • Paid
read more...
Travel Physical Therapist 1 836 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Physical Therapist for a travel job in Warrensburg, Missouri. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 16 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Centra
read more...
Travel Physical Therapist 2 298 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Saint Louis, Missouri. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 14 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated
read more...
Travel Nurse RN - Oncology 2 183 per week
Company:
Medical Solutions
Posted: June 29, 2024
Medical Solutions is seeking a travel nurse RN Oncology for a travel nursing job in St Louis, Missouri. & Requirements • Specialty: Oncology • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel We're seeking talented healthcare professionals
read more...
CDL-A Truck Driver Jobs: Earn up to $70K Yr Dedicated OTR & Teams
Company:
US Xpress
Posted: June 28, 2024
CDL-A Truck Driver Jobs: • Earn up to $70K+ / Yr! • Top-Paying CDL A Job Opportunities: • DEDICATED ROUTES • Home Weekly or Even Daily available in select areas. Earn up to $70,000+ annually! Sign-On Bonuses May Be Available for Select Routes! • OTR OPPORTUNITIES • Find
read more...
Travel Physical Therapy Assistant 1 382 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Physical Therapy Assistant for a travel job in St. Louis, Missouri. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel
read more...
Travel Physical Therapist 2 042 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Odessa, Missouri. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated payment
read more...
Travel Nurse RN - PCU - Progressive Care Unit 2 098 per week
Company:
Medical Solutions
Posted: June 29, 2024
Medical Solutions is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in St Louis, Missouri. & Requirements • Specialty: PCU - Progressive Care Unit • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel We're
read more...
Travel Physical Therapist 2 362 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Lamar, Missouri. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 14 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated payment
read more...
OTR CDL-A TRUCK DRIVERS 57 64 CPM 1 000 Sign-On Bonus
Company:
US Xpress
Posted: June 28, 2024
OTR CDL-A TRUCK DRIVERS: GET HIGHER PAY $.57 - $.64 CPM (based on experience) NOW WITH $1,000 Sign On Bonus! Earn Great Pay, consistent miles & 24/7 support!Solo Drivers: 2,220+ Miles Per Week On Average and GREAT PAY! Now with $1,000 Sign On Bonus!Team Drivers:Up to $15,000 Sign-On Bonus/split with
read more...
Travel Speech Language Pathologist 2 113 per week
Company:
LRS Healthcare Cardiopulmonary
Posted: June 29, 2024
LRS Healthcare - Cardiopulmonary is seeking a travel Speech Language Pathologist for a travel job in Wildwood, Missouri. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel MO license
read more...
Travel Speech Language Pathologist 2 122 per week
Company:
MedPro Healthcare Allied Staffing
Posted: June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Speech Language Pathologist for a travel job in North Kansas City, Missouri. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Start Date: 07/16/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days •
read more...
Travel Nurse RN - ICU - Intensive Care Unit 1 919 per week
Company:
AEQUOR HEALTHCARE SERVICES
Posted: June 29, 2024
Aequor Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Saint Louis, Missouri. • & Requirements Specialty: • ICU - Intensive Care Unit Discipline: • RN Start Date: • 07/29/2024 Duration: • 13 weeks 36 hours per week Shift: • 12 hours Employment Type: •
read more...
CDL-A Regional Drivers / Home Weekly / Earn $75-85K Annually / Rider Policy
Company:
Tri National
Posted: June 28, 2024
JOB BENEFITS: • Regional Drivers can earn $75,000 - $85,000 per year • $10,000 sign-on bonus • Generous Home time: • Regional Drivers get home multiple times throughout the week • Average 2,500 - 3,000 miles weekly • Newer Equipment: • 2021-2024 Volvos • Paid
read more...
Travel Physical Therapy Assistant 1 357 per week
Company:
MedPro Healthcare Allied Staffing
Posted: June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Physical Therapy Assistant for a travel job in Normandy, Missouri. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days, evenings •
read more...
Travel Occupational Therapist 1 962 per week
Company:
Aureus Medical Group Therapy
Posted: June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Occupational Therapist for a travel job in Sikeston, Missouri. & Requirements • Specialty: Occupational Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 47 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated
read more...
Travel Speech Language Pathologist 2 275 per week
Company:
Fusion Medical Staffing Therapy
Posted: June 29, 2024
Fusion Medical Staffing-Therapy is seeking a travel Speech Language Pathologist for a travel job in Raytown, Missouri. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment
read more...
Travel Occupational Therapist 1 396 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Occupational Therapist for a travel job in Saint Joseph, Missouri. & Requirements • Specialty: Occupational Therapist • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel
read more...
Travel Speech Language Pathologist 1 794 per week
Company:
Synergy Medical Staffing
Posted: June 29, 2024
Synergy Medical Staffing is seeking a travel Speech Language Pathologist for a travel job in Savannah, Missouri. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Start Date: 07/08/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type:
read more...
Ultrasound Tech ULTRASOUND TECH
Company:
PRN HEALTHCARE SERVICES
Posted: June 28, 2024
Show Me State • Missouri is the "Show Me" state and it has lots to show great healthcare travelers. Missouri is a microcosm of America with lots of arts, culture, fine dining, and nightlife in the big cities and natural beauty and outdoor recreational opportunities in the rest of the state. • Why
read more...
Travel Physical Therapy Assistant 1 357 per week
Company:
MedPro Healthcare Allied Staffing
Posted: June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Physical Therapy Assistant for a travel job in Chesterfield, Missouri. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days •
read more...
Travel Physical Therapist 2 200 per week
Company:
TEEMA
Posted: June 29, 2024
TEEMA is seeking a travel Physical Therapist for a travel job in Hollister, Missouri. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel TEEMA Job ID #63644. Pay package is
read more...
Travel Physical Therapist 2 013 per week
Company:
Fusion Medical Staffing Therapy
Posted: June 29, 2024
Fusion Medical Staffing-Therapy is seeking a travel Physical Therapist for a travel job in Saint Louis, Missouri. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Facility
read more...
Travel Speech Language Pathologist 1 996 per week
Company:
Centra Healthcare Allied
Posted: June 29, 2024
Centra Healthcare Allied is seeking a travel Speech Language Pathologist for a travel job in Savannah, Missouri. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel
read more...
Travel Physical Therapist 2 148 per week
Company:
MedPro Healthcare Allied Staffing
Posted: June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Physical Therapist for a travel job in Saint Louis, Missouri. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel MedPro
read more...