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Company:
Bally s Corporation
Posted: June 17, 2024
General
Dealer
Supervisor
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
- Assist in maintaining a spotless environment by disposing of any items left behind by guests, cleaning ashtrays, and/or preparing trash for removal from the pit.
- Have complete knowledge of all Bally's Kansas City Casino events and promotional activities.
- Ensure the safety and security of guests and team members.
- Comply with all policies and procedures established by Bally's Kansas City and departmental management.
- Other duties as assigned or any reasonable request from any member of management.
Dealer
- Create teamwork by helping co-workers with essential functions.
- Deal the game and monitor the monies of the table at all times.
- Maintain game protection procedures over casino gaming cheques, playing cards, and equipment at all times.
- Use all table game equipment correctly.
- Monitor guest play for cheating scams and suspicious variations in play.
- Accurately and promptly pay winning guest bets.
- Attend additional dealer training upon management request.
Supervisor
- Monitor game activity at all times.
- Constructively train and supervise dealers to ensure compliance with casino procedures, rules and regulations.
- Ensure that winning bets are accurately and promptly paid and correct any dealer errors as required.
- Analyze guests' play to monitor for cheating scams, advantage play, card counters, and unusual or suspicious variations in play.
- Manage administration of table fills and credits, player ratings, and rundowns.
- Control gaming cards and equipment.
- Resolve issues, disputes, and correct errors as needed.
- Develop personnel while ensuring an adequate level of labor is used to perform to the required level of service.
- Assist with the preparation and administration of disciplinary action as necessary.
- Assist in writing and delivering performance reviews for team members.
- Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
Read the full job description and apply online on the recuiter's web-site
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