Senior IT Business Analyst

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

Flexible PTO (designed to offer flexible time away for you!)
Up to 12 weeks paid parental leave
Paid Volunteer Time Off
Mental health coverage
Quarterly Wellness stipend
Fertility benefits
Complete list of benefits here
CLA is growing and seeking to hire an experienced Senior IT Business Analyst to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.

How you'll create opportunities in this Senior IT Business Analyst role:

• Business Analysis : Applies critical thinking to evaluate information gathered from multiple sources and distinguish what requirements are necessary to solve the presenting problems. Translates requirements into product-specific designs and configurations, detailed Epics, Features, User Stories, and use cases. Delivers timely and high-quality functional specifications, design documents, mock-ups, wire-frames, business process workflows, and related documentation for new development projects and/or enhancement and modification requests for Software Engineers. Analyzes and documents business processes (As-IS), future state (To-Be), ideally using Business Process Modeling & Notation (BPMN) standards. and underlying systems/applications. Drives and challenges business users on their assumptions of how they will successfully execute their plans. Proactively identifies ways in which system and process changes can improve efficiency of key users, customer service, accuracy of results, and/or completeness of data.

• Project Planning: Facilitates requirements elicitation sessions with business and IT resources bringing different technological entities together to fix a given problem. Takes complete ownership for assigned tasks and timely inform the progress of the project/task to all stakeholders. Ensures that all process and documentation are consistent with best practices and standard software development life cycle. Works effectively with vendors to fully scope and estimate initiatives while ensuring that initiatives meet cost, scope and timeline objectives and constraints.

• Systems Support: Understands core systems, applications, and technical platforms. Performs data analysis to identify data quality issues. Documents issues with resolutions and share with team members to improve team productivity. Works closely with technical team through design, code, test and deploy to ensure requirements are clear and any issues are resolved. Interacts with Quality Assurance Analysts to design and execute functional, integration, and regression test plans for new application functionality, product releases, enhancement and regulatory modifications using business scenarios and use cases.

What you will need: 5 years of experience planning, facilitating, eliciting, documenting, and managing business, functional and technical requirements.
2+ years of experience as a Senior Business Analyst, working with both single teams and enterprise-wide large scale operations
3 years of experience interfacing with implementation teams.

Proficient in eliciting business requirements, modeling/mapping as-is and to-be business processes (BPMN)
Bachelor's degree or combination of experience, education and training may be accepted in lieu of degree

Technical Competencies

Proficient in eliciting business requirements, modeling/mapping as-is and to-be business processes (BPMN), test planning, test case development and execution.

Proficiency with Agile / Lean methodologies, Microsoft Project, Office, Azure DevOps (or similar tool) and process mapping applications (Camunda or similar).



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Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.