The Clinical Assistant is responsible for providing patient care to patients by assisting with diagnostic tests, procedures and treatments ordered by the physician.
This is a part-time (0.75 FTE) position working 30 hours per week out of our Edina and Burnsville locations. The schedule will be Monday, Tuesday, and Friday between the hours of 7:00 am and 5:00 pm.
Gerten Urogynecology is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:
* Escorts the patient to the room, obtain vitals and document patient history
* Prepares room as needed for specified visit type.
* Assist providers with pre/post op appointments and procedures
* Hands out patient education pamphlets as requested
* Processes referrals by giving information to the patient for scheduling.
* Assists patient with completing informed consent forms prior to the provider performing the procedure(s) and send to Medical Records.
* Retrieves calls regarding patient health problems, documents and routes calls.
* Calls in new prescriptions and refills to the pharmacy after provider has reviewed and approved.
* Any and all other duties as assigned
Education and Experience Requirements:
* High School diploma/GED or equivalent
* Diploma or equivalent as a Medical Assistant, Military Medic, Certified Nursing Assistant, or Direct Support Professional Certifications preferred but not required
* 1 -2 years of recent medical clinic experience preferred
* Superior communication skills, detail oriented, and excellent direct patient care
Essential Requirements:
Ability to:
* Complete the Certified Provider Order Entry (CPOE) upon hire if necessary
* Comply with company policies, procedures, practices and business ethics guidelines.
* Complete job required training.
* Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
* Demonstrate prompt and reliable attendance
* Work in the clinic during business hours
* Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
* Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
* Communicate and interact in a respectful and professional manner
* Prioritize workload while being flexible to meet the expectations of the daily operations
* Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
* Understand and execute a variety of instructions
* Effectively operate equipment and communicate on and operate the phone system
* Work independently with minimal supervision
* Travel to other work locations, if required
Performance Expectations - i-Health's Core Values:
* Integrity - Do the right thing and take responsibility for what you do and say
* Service - Consistently contribute to deliver an exceptional experience
* Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
* Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
* Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
* Clinic setting
Notes:
* Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
* This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
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