This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
Metropolitan Hospitality Group
Category:
Customer Services
Posted: July 5, 2024
Customer Service RMA Specialist Job Details Level Experienced Job Location Dearborn - Dearborn, MI Position Type Full Time Job Shift Day Job Category Admin - Clerical Description Customer Service RMA Specialist
EnvisionTEC, a global manufacturer of 3D printing equipment is seeking an enthusiastic, energetic customer service representative for its US headquarters in Dearborn, Michigan.
Reporting to the Operations Manager, the Customer Services RMA Specialist is responsible for supporting the RMA processes and product support department for the full-cycle administrative process of RMA Materials, Parts and Machines Authorizations (RMA) from our Clients.
In process, assign and track Clients returns, repairs, loaners through our quality database (Salesforce) and other database driven systems.
Responsibilities:
Answers incoming customer calls and emails regarding repairs, purchases, order status, billing, warranty, service, and general customer inquiries.
Candidate must be detailed-oriented, be able to multi-task, posses excellent customer service and communication skill, be a positive attribute to the team and have working knowledge of RMA, Salesforce, and SAP skills.
Process all RMA (Return Merchandise Authorization) requests to accommodate and assist Client returns.
Coordinates the repair of equipment both return to manufacture and on-site service.
Investigate and resolve RMA return discrepancies and order issues by utilizing carious tools and communicating with Clients and our manufacturing facilities.
Provide updates to clients on service progress, shipping, and billing.
Process service tickets track technical support progress and communicate with Clients.
Update customer information in the customer service database during and after each call.
Leverage Salesforce, SAP, and other tools to query and interpret raw data, analyze trends, organize batches of information, and create service reports.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Other duties as assigned.
Qualifications Qualifications:
2 years experience with Salesforce Software.
4 years experience as an RMA Administrator.
Proficient in SAP applications, minimum 4 years' experience.
Detail oriented and strong organizational skills.
Excellent communication skills, both verbal and written & detail oriented.
Job Type:
Full-time
Associated topics:
answer, call, client, client service, customer care, customer service, customer service representative, representative, service representative, trouble resolution
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Maintenance Technician
Company:
Kaiser Aluminium
Posted: July 4, 2024
• Kaiser Aluminum Kalamazoo is looking for Maintenance Mechanics to join our team! This is a full-time opportunity with alternating 3 and 4-day work weeks, allowing an opportunity for increased work-life balance for our team members. • We are a highly automated, Best-In-Class aluminum casting and
read more...
Travel Nurse RN - ED - Emergency Department 2 053 per week
Company:
Anders Group
Posted: July 4, 2024
Anders Group is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Kalamazoo, Michigan. & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel
read more...
Travel MRI Tech 2 327 per week in Wyoming MI
Company:
MedPro Healthcare Staffing
Posted: July 4, 2024
MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality MRI Tech for a contract with one of our top healthcare clients. • Requirements Completion of a two year approved School of Radiologic Technology Valid state radiology registration as required by state law
read more...
General Manager
Company:
Culver s
Posted: July 4, 2024
Culver's is looking for Restaurant Managers • If you have a passion for restaurant industry and desire to serve others, then this job is for you! • We offer: • • Competitive wages • • Comprehensive training programs • • Career development • • Meal discounts • • Paid time off and insurance benefits
read more...
Travel Nurse RN - ED - Emergency Department 2 134 per week
Company:
Premier Medical Staffing
Posted: July 4, 2024
Premier Medical Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Kalamazoo, Michigan. & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment
read more...
Plant Maintenance Technician - 2nd Shift
Company:
LA COLOMBE HOLDINGS GROUP
Posted: July 4, 2024
Job DetailsJob Location • Norton Shores Production Facility - Norton Shores, MI • Position Type • Full Time • Job Category • Hourly • • At La Colombe, we relentlessly pursue innovation and push the bounds of traditional coffee expectations, delivering an industry-leading experience. We are on a
read more...
Maintenance Technician- Westown
Company:
The Inland Real Estate Group LLC
Posted: July 4, 2024
$1500 bonus after 90 days of employment!! Westown at Wilson apartment homes in Grand Rapids, MI has an opening for a full-time, Maintenance Technician! (***) • We offer full-time employees health benefits, paid vacation and sick time, 401K with a company match, and company-paid life insurance. We
read more...
Maintenance Technician
Company:
KH Manufacturing North America
Posted: July 4, 2024
Description & RequirementsMinimum Qualifications15+ years of related experience is preferablyCandidates must be available to work overtime including weekends and holidaysJourneyman Card holder preferable but not requiredBenefits & Compensation Overview: • Medical, Dental, VisionAdditional perks: •
read more...
General Manager
Company:
Taco Bell
Posted: July 4, 2024
Join our Great Lakes Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants and will work to support you and your employees! We recognize wins, develop those who want to advance, and
read more...
92Y Unit Supply Specialist - Warehouse Manager
Company:
Army National Guard
Posted: July 4, 2024
• As a Unit Supply Specialist for the Army National Guard, you will ensure that your Unit and fellow Soldiers are well supplied and equipped for any mission. • In this role, your keen eye and management ability will keep warehouse functions running smoothly. You will oversee the shipping, storage,
read more...
General Manager-Franchise - Livernois
Company:
Checkers Drive In Restaurants Inc
Posted: July 4, 2024
The General Manager is the Restaurant Leader! This position is key to the success of an individual Restaurant. The GM is focused on sales goals, employee performance, and company policies and practices. They use the systems and processes in place to maximize our profits, satisfy our guests, and
read more...
General Manager-Franchise
Company:
Checkers Drive In Restaurants Inc
Posted: July 4, 2024
The General Manager is the Restaurant Leader! This position is key to the success of an individual Restaurant. The GM is focused on sales goals, employee performance, and company policies and practices. They use the systems and processes in place to maximize our profits, satisfy our guests, and
read more...
Maintenance Technician - 3rd Shift
Company:
Trans Matic Mfg
Posted: July 4, 2024
Signing Bonus * Climate Controlled * Night Shift Premium • Trans-Matic Manufacturing is currently looking to hire a Maintenance Technician for their 3rd shift team. The ideal candidate should have a minimum of 2 years of experience in mechanical maintenance, a positive attitude, a willingness to
read more...
General manager/Manager in training
Company:
Pita Way
Posted: July 4, 2024
Description • Pita Way is a local, fast casual mediterranean restaurant that started in 2010 with a simple plan; to provide the community with a taste of the Mediterranean region with quality, affordable food, fast. • Our team has grown but our recipes have remained authentic. • None of our growth
read more...
Travel Nurse RN - ED - Emergency Department 1 961 per week
Company:
Medical Solutions
Posted: July 4, 2024
Medical Solutions is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Kalamazoo, Michigan. & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel We're seeking
read more...
Travel Speech Language Pathologist 2 641 per week
Company:
Refined Medical Staffing
Posted: July 4, 2024
Refined Medical Staffing is seeking a travel Speech Language Pathologist for a travel job in Marshall, Michigan. & Requirements • Specialty: Speech Language Pathologist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type:
read more...
Health Plan Data Analyst II Remote Facets & SQL
Company:
CareSource
Posted: July 4, 2024
Job Summary: • The Health Plan Data Analyst II is responsible for extracting, analyzing, reporting, tracking and monitoring provider data across business functions, systems and interfaces. Demonstrated SQL experience is required. • Essential Functions: • Participate as a member of Health Partner
read more...
General Manager
Company:
Subway
Posted: July 4, 2024
Get a FRESH start with Subway! • Are you looking for a new opportunity? Do you desire upward mobility? If so, Dortch Enterprises Subway is the place for you! We own 14 Subway locations in Southeast Michigan, and are looking for hardworking, customer service-driven individuals to manage our Subway
read more...
Dermatologist
Company:
gpac
Posted: July 4, 2024
Job Title: Dermatologist • We are a private practice where we quality matters more than quantity. We are dedicated to offering high-quality, patient-centered care. Our team of professionals is committed to improving the health and well-being of our community through innovative treatments and
read more...
General Manager
Company:
Long John Silver s
Posted: July 4, 2024
* Relocation Assistance Available *Role Overview • The Restaurant General Manager (RGM) ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management,
read more...
General manager/Manager in training
Company:
Pita Way
Posted: July 4, 2024
Description • Pita Way is a local, fast casual mediterranean restaurant that started in 2010 with a simple plan; to provide the community with a taste of the Mediterranean region with quality, affordable food, fast. • Our team has grown but our recipes have remained authentic. • None of our growth
read more...
Travel Medical Technologist
Company:
Prime Time Healthcare
Posted: July 4, 2024
Prime Time Healthcare is a nationwide leader in staffing Allied Health Professionals, RN Travel Nurses, Travel CNAs, and Travel LPNs. • With access to thousands of Hospitals and community facilities across the country, our mission is to deliver travel staffing solutions in line with our core values
read more...
Telemetry RN/Registered Nurse
Company:
trustaff
Posted: July 4, 2024
About this job • As a Telemetry RN, you'll provide care for patients who require special monitoring and care. Telemetry nurses must have an expert knowledge of heart rhythms and you'll to be able to multitask while keeping track of the patient's heart rate, blood pressure, oxygen levels, and other
read more...
Travel Nurse RN - First Assist 2 726 per week
Company:
Refined Medical Staffing
Posted: July 4, 2024
Refined Medical Staffing is seeking a travel nurse RN First Assist for a travel nursing job in Midland, Michigan. & Requirements • Specialty: First Assist • Discipline: RN • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Refined
read more...
Travel Nurse RN - ED - Emergency Department 2 143 per week
Company:
American Traveler
Posted: July 4, 2024
American Traveler is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Kalamazoo, Michigan. & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment
read more...
General Manager
Company:
Checkers Rally s
Posted: July 4, 2024
PURPOSE OF YOUR WORK • At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing
read more...
94F Special Electronic Devices Repairer
Company:
Army National Guard
Posted: July 4, 2024
• The Army National Guard utilizes many forms of sophisticated equipment on and off the field. As a Special Electronic Devices Repairer, you will ensure that vital instruments and tools are meticulously maintained and operational. This includes night vision equipment, electronic distance and
read more...