Associate Dean Clinic Operations and Quality of Care and Associate Clinical/Clinical Professor

Position Details

Position Information

Position Type
Faculty

Faculty Track
Non Tenure

Position Title
Associate Dean, Clinic Operations and Quality of Care, and Associate Clinical/Clinical Professor, College of Dental Medicine

Employment Status
Full Time

Months
12

Campus
Portland, ME

DescriptionNOMINATIONS AND APPLICATIONS

The University of New England has retained the services of the executive search firm Korn Ferry. Applicants should submit the following two documents (in two separate PDFs):

1. An up-to-date and detailed curriculum vitae.

2. A 2-4 page letter of interest describing why you are interested in the role and the University of New England, why your professional experience would lead to your success in the role, and why now is a good time for you to consider this opportunity.

For priority consideration, please submit all application materials as soon as possible. The two PDF documents should be sent directly to Dr. Josh Ward at ***.

DESCRIPTION

The University of New England College of Dental Medicine (UNE CDM) invites applications of Associate Dean for Clinic Operations and Quality of Care. This is a full-time (1.0 FTE) 12-month clinical track faculty appointment at the Clinical Professor or Associate Clinical Professor rank (dependent on experience) with an administrative appointment as the Associate Dean for Clinic Operations and Quality of Care.

Located on UNE's historic campus in beautiful Portland, Maine, UNE CDM is the only dental school in a region where access to quality oral healthcare is a persistent challenge, especially in rural areas. Working here, you will join a team of dedicated and talented faculty and professional staff who are strongly committed to our mission to improve the health of Northern New England as well as rural and underserved areas while shaping the future of dentistry through excellence in education, discovery, and service. The UNE College of Dental Medicine exemplifies an environment that is creative, humanistic, promotes professionalism, and cultivates diversity. The College maintains a strong commitment to providing excellent education and oral health care in a patient-centered, comprehensive care clinical learning environment.

UNE is a great place to work and we offer a generous comprehensive benefits package to eligible employees and their dependents. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits for both employees and dependent children. Please visit the Human Resources Benefits site /une.edu/hr/benefits for additional information regarding UNE's fantastic benefits package.

Responsibilities

The Associate Dean of Clinic Operations and Quality of Care (ADCOQC) reports directly to the Dean of the College of Dental Medicine (CDM) and is responsible for the overall patient care mission in the CDM Oral Health Center (OHC).

The ADCOQC serves as a Chief Clinical Officer on behalf of the Dean, and combines an array of clinic management and operations expertise, problem solving skills, human resources experience, and patient care knowledge; as well as the vision to advance the strategic goals of the Office of the Dean for the CDM. The ADCOQC oversees the Oral Health Center teaching clinic operations and is responsible for the overall experience of patients seeking care from the predoctoral dental students and faculty providers.

Additionally, the ADCOQC serves as the Dean's liaison to central administration as it relates to clinical operations, facilities, patient privacy, and infection prevention and control. The ADCOQC is expected to have a preclinical, clinical or didactic teaching role, consistent with their area of expertise.

The Associate Dean for COQC supervises three professional staff members, the Assistant Director of CDM Information Systems, the Associate Director of Clinical Affairs, and the Assistant Director of Patient Services. Indirect supervision of professional staff members that report to the Associate Dean include the direct reports of these three roles. Your success on our team will require excellent leadership and interpersonal skills and a desire to create a collaborative environment that fosters transparency, collegiality, and diverse viewpoints. Key responsibilities include:

Administrative
•Oversee operation of an efficient, patient-centered dental practice that supports the educational mission of the College of Dental Medicine.
•Ensure high quality care and patient satisfaction.
•Stay current with federal and state healthcare, and safety regulations related to the Oral Health Center (OHC) facility and clinical operations.
•Develop and maintain clinical policy and procedures in compliance with applicable regulations.
•Monitor compliance with clinical policy and address incidences of noncompliance.
•Continually assess and improve operational processes.
•Oversee patient recruitment and retention.
•Responsible for a formal system of quality assurance and regular assessment of the quality of care delivered in the OHC. Produces and collects quality assurance data and reports regularly to the Clinical Operations and Patient Care Committee and the Assessment and Outcomes Committee, as well as the Dean of the College or her designee.
•Manage clinical risk management in the Oral Health Center.
•Monitor, report, and follow-up related to patient complaints and incident reports.
•Assure compliance and appropriate documentation to maintain accreditation status by the Commission on Dental Accreditation.
•Assist with the preparation and review of accreditation self-study documentation and participate in accreditation site visits.
•Oversee clinical technology and information systems including clinic management software with integrated electronic patient record, digital imaging, CAD/CAM, 3D printing, etc.
•Oversee recruitment and retention of clinical support staff.
•Oversee clinic material and instrument management.
•Oversee facilities and equipment management in the patient care clinic, simulation clinic, and support labs.
•Ensure clinic credentialing for faculty.
•Participate as a member of the CDM's Dean's Council and Dean's Leadership Council and serve on appropriate College and University Committees as assigned.
•Maintain a strong supportive relationship with other administrators, faculty, professional staff, and students.
•Provide onboarding for faculty and professional staff.
•Serve as liaison to appropriate testing agencies on issues related to clinical licensure examinations, mock boards, etc.
•Maintain membership in the American Dental Association, American Dental Education Association, Maine Dental Association, Greater Portland Dental Society, as well as other appropriate professional organizations.

Financial Management
•Oversee financial plans and budgets for the .