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Posted: July 1, 2024
Description:
SUMMARYThe Quality Care Coordinator functions as part of the Value-Based Care/Quality Team.
This position will assist patients and physicians within the University Medical Group, LLC (UMGIPA).
UMGIPA is an integrated group of Primary Care physicians across various healthcare organizations in the New Orleans/Metro area.
By being clinically integrated, the goal of UMGIPA is to enhance patient outcomes while decreasing healthcare costs.
Instead of performing direct patient care, the Quality Care Coordinator will serve as a liaison between the patients, caregivers, providers, and the Value-Based Care team within UMGIPA.
While the main location for this position is the LSU Healthcare Network, traveling to various UMGIPA clinics across the New Orleans/Metro area will likely occur.Business Hours:
Monday through Friday
• No nights, weekends or major holidays
• We offer a competitive compensation and benefits package including:
15 PTO Days11 Paid Holidays401(k) Plan with employer matchHealth InsuranceTuition ReimbursementJob ResponsibilitiesThe Quality Care Coordinator is responsible for assisting and guiding the patient throughout their entire care experienceSchedules various types of patient appointments such as routine clinic visits, Annual Wellness visits, Post-Hospital Discharge visits, ancillary services, lab testing, etc.Calls various lists of patients for specific HEDIS metrics in order to close gaps in care and increase STAR/RISK scoresAssists the Director of Quality in developing and implementing effective care management protocols and workflows to enhance patient care and outcomesPerforms manual chart audits across various EMRs to extract possible compliant records to submit to UMGIPA and close gaps in careWorks with the Director of Quality and third-party billing company to address any issues with coding and/or supplemental claimsContacts and follows up with patients for blood pressure checks, lab work, cancer screenings, etc.
Serves as the main point of contact for UMGIPA patients and caregiversConducts pre-visit planning by documenting care/coding reminders and/or notes for the physicians prior to the patient's appointmentCommunicates with the patient's provider directly - as applicableAssists patients with different needs such as medication refills, ordering referrals, lab results, etc.
Ability to travel to multiple UMGIPA clinic locations as applicableRequirements:
EDUCATION and/or EXPERIENCE High school diploma or equivalent required Successful completion of an accredited LPN program required Minimum 1 year of clinical experience requiredCORE COMPETENCIES Knowledge of medical terminology and procedures Experience in a medical office setting Basic knowledge of an Electronic Health Record preferred Ability to professionally communicate with patients, physicians, and coworkers Excellent customer service and communication skills Ability to multitask and prioritize Ability to maintain patient confidentiality Proficient in Microsoft Office products Ability to work independently and as part of a team Ability to problem solve and offer solutions efficiently and effectively PI89918baa13de-26***
SUMMARYThe Quality Care Coordinator functions as part of the Value-Based Care/Quality Team.
This position will assist patients and physicians within the University Medical Group, LLC (UMGIPA).
UMGIPA is an integrated group of Primary Care physicians across various healthcare organizations in the New Orleans/Metro area.
By being clinically integrated, the goal of UMGIPA is to enhance patient outcomes while decreasing healthcare costs.
Instead of performing direct patient care, the Quality Care Coordinator will serve as a liaison between the patients, caregivers, providers, and the Value-Based Care team within UMGIPA.
While the main location for this position is the LSU Healthcare Network, traveling to various UMGIPA clinics across the New Orleans/Metro area will likely occur.Business Hours:
Monday through Friday
• No nights, weekends or major holidays
• We offer a competitive compensation and benefits package including:
15 PTO Days11 Paid Holidays401(k) Plan with employer matchHealth InsuranceTuition ReimbursementJob ResponsibilitiesThe Quality Care Coordinator is responsible for assisting and guiding the patient throughout their entire care experienceSchedules various types of patient appointments such as routine clinic visits, Annual Wellness visits, Post-Hospital Discharge visits, ancillary services, lab testing, etc.Calls various lists of patients for specific HEDIS metrics in order to close gaps in care and increase STAR/RISK scoresAssists the Director of Quality in developing and implementing effective care management protocols and workflows to enhance patient care and outcomesPerforms manual chart audits across various EMRs to extract possible compliant records to submit to UMGIPA and close gaps in careWorks with the Director of Quality and third-party billing company to address any issues with coding and/or supplemental claimsContacts and follows up with patients for blood pressure checks, lab work, cancer screenings, etc.
Serves as the main point of contact for UMGIPA patients and caregiversConducts pre-visit planning by documenting care/coding reminders and/or notes for the physicians prior to the patient's appointmentCommunicates with the patient's provider directly - as applicableAssists patients with different needs such as medication refills, ordering referrals, lab results, etc.
Ability to travel to multiple UMGIPA clinic locations as applicableRequirements:
EDUCATION and/or EXPERIENCE High school diploma or equivalent required Successful completion of an accredited LPN program required Minimum 1 year of clinical experience requiredCORE COMPETENCIES Knowledge of medical terminology and procedures Experience in a medical office setting Basic knowledge of an Electronic Health Record preferred Ability to professionally communicate with patients, physicians, and coworkers Excellent customer service and communication skills Ability to multitask and prioritize Ability to maintain patient confidentiality Proficient in Microsoft Office products Ability to work independently and as part of a team Ability to problem solve and offer solutions efficiently and effectively PI89918baa13de-26***
Read the full job description and apply online on the recuiter's web-site
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