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LPN/Licensed Practical Nurse : QUALITY CARE COORDINATOR VALUE-BASED CARE DEPARTMENT

Company: Louisiana State University School of Medicine

Location: US - Louisiana - Baker

Category: Medical

Posted: July 3, 2024

Description:

SUMMARY

The Quality Care Coordinator functions as part of the Value-Based Care/Quality Team. This position will assist patients and physicians within the University Medical Group, LLC (UMGIPA). UMGIPA is an integrated group of Primary Care physicians across various healthcare organizations in the New Orleans/Metro area. By being clinically integrated, the goal of UMGIPA is to enhance patient outcomes while decreasing healthcare costs. Instead of performing direct patient care, the Quality Care Coordinator will serve as a liaison between the patients, caregivers, providers, and the Value-Based Care team within UMGIPA. While the main location for this position is the LSU Healthcare Network, traveling to various UMGIPA clinics across the New Orleans/Metro area will likely occur.

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Business Hours: Monday through Friday*No nights, weekends or major holidays*We offer a competitive compensation and benefits package including:

15 PTO Days
11 Paid Holidays
401(k) Plan with employer match
Health Insurance
Tuition Reimbursement

Job Responsibilities

The Quality Care Coordinator is responsible for assisting and guiding the patient throughout their entire care experience
Schedules various types of patient appointments such as routine clinic visits, Annual Wellness visits, Post-Hospital Discharge visits, ancillary services, lab testing, etc.
Calls various lists of patients for specific HEDIS metrics in order to close gaps in care and increase STAR/RISK scores
Assists the Director of Quality in developing and implementing effective care management protocols and workflows to enhance patient care and outcomes
Performs manual chart audits across various EMRs to extract possible compliant records to submit to UMGIPA and close gaps in care
Works with the Director of Quality and third-party billing company to address any issues with coding and/or supplemental claims
Contacts and follows up with patients for blood pressure checks, lab work, cancer screenings, etc.
Serves as the main point of contact for UMGIPA patients and caregivers
Conducts pre-visit planning by documenting care/coding reminders and/or notes for the physicians prior to the patient's appointment
Communicates with the patient's provider directly as applicable
Assists patients with different needs such as medication refills, ordering referrals, lab results, etc.
Ability to travel to multiple UMGIPA clinic locations as applicable

Requirements:

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required
Successful completion of an accredited LPN program required
Minimum 1 year of clinical experience required

CORE COMPETENCIES

Knowledge of medical terminology and procedures
Experience in a medical office setting
Basic knowledge of an Electronic Health Record preferred
Ability to professionally communicate with patients, physicians, and coworkers
Excellent customer service and communication skills
Ability to multitask and prioritize
Ability to maintain patient confidentiality
Proficient in Microsoft Office products
Ability to work independently and as part of a team
Ability to problem solve and offer solutions efficiently and effectively

PIce05ada9923a-36310-#6

Associated topics: license, licensed vocational, lpn, med surg, mtp, nurse i, nurse iii, nurse iv, nurse lpn, nurses

Read the full job description and apply online on the recuiter's web-site

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