This page is optimized for mobile devices, if you would prefer the desktop version just click here

Company: Solution Savvy
Location: US - Illinois - Schaumburg
Category:
Posted: July 2, 2024

Title: L2 Desktop Support Analyst with MAC Experience

Location: Schaumburg, Illinois - Onsite

Heres What Youll Do:

  • Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests.
  • Provide remote support over the phone using remote desktop tools.
  • Assist employees with installation, configuration, and troubleshooting of computer hardware laptops, desktops, peripherals, printers, mobile devices.
  • Ability to triage tickets and troubleshoot independently.
  • Install and support desktop software for corporate laptops.
  • Assist with the onboarding and offboarding process. Provision/deprovision user accounts and application access. Create and maintain laptop images.
  • Document and resolve all tickets in a timely manner, adhering to established SLAs.
  • Interact with vendor support to resolve technical problems with hardware and/or software.
  • Create and maintain internal IT knowledge base articles to document procedures.
  • Create end user documentation (How To, FAQ).

Requirements:

  • Experience with Azure Active Directory, Exchange, SharePoint, Teams, and basic network troubleshooting.
  • Experience in Endpoint services (Intune for iOS).
  • Excellent customer service, attention to detail, communication and documentation skills.
  • Must be a team player and willing to work outside the box to get things done as needed.
  • Experience working in an IT Service Desk environment.
  • Experience configuring and troubleshooting Windows & Mac laptop.
  • Experience troubleshooting Microsoft Office applications and administering Office 365 accounts.
  • Microsoft Teams, Apple MacBook.
  • Be highly motivated, able to work with minimal supervision, and adapt to changes as needed.
Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now!

What: Where:

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again


Related Job Postings

Travel Nurse RN - Telemetry 2 100 per week

Company: Triage Staffing
Location: United States - IL - IL - Belleville
Posted: June 28, 2024
Triage Staffing is seeking a travel nurse RN Telemetry for a travel nursing job in Belleville, Illinois. & Requirements • Specialty: Telemetry • Discipline: RN • Start Date: 07/29/2024 • Duration: 12 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Travel Nursing: read more...
View Job Details

Fedex Warehouse/Package Handler $16 35/hr

Company: Apptness io
Location: United States - IL - IL - Bourbonnais
Posted: June 28, 2024
No experience requited, hiring immediately, appy now.FedEx Ground is hiring part-time and full-time individuals to load and unload packages in our fast-paced warehouse environment. • Part-time employees typically work a 2-4-hour shift per day. • Full-time employees work approximately two shifts per read more...
View Job Details

Waste Management - Trash Collector $16 35/hr

Company: Apptness io
Location: United States - IL - IL - Pontiac
Posted: June 28, 2024
No experience requited, hiring immediately, appy now.Waste Management is currently accepting applications for a Trash Collector! Primary duties of the Trash Collector include: • - Operating garbage trucks - Collecting and dumping trash receptacles - Following route assignments as directed Waste read more...
View Job Details

Community Support Specialist I

Location: United States - IL - IL - Kankakee
Posted: June 28, 2024
Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide read more...
View Job Details

Waste Management - Trash Collector $16 35/hr

Company: Apptness io
Location: United States - IL - IL - Effingham
Posted: June 28, 2024
No experience requited, hiring immediately, appy now.Waste Management is currently accepting applications for a Trash Collector! Primary duties of the Trash Collector include: • - Operating garbage trucks - Collecting and dumping trash receptacles - Following route assignments as directed Waste read more...
View Job Details

Case Management Nurse RN

Company: Ascension
Location: United States - IL - IL - Aurora
Posted: June 28, 2024
Details • Department: Ambulatory Care Management • Schedule: Full-time, M-F, 8am-4:30pm • Hospital: Ascension • Location: Remote Benefits Paid time off (PTO) • Various health insurance options & wellness plans • Retirement benefits including employer match plans • Long-term & short-term disability • read more...
View Job Details

Sr Scrum Master

Company: Solution Savvy
Location: US - CT - East Hartford
Posted: June 25, 2024
Role: Sr. Scrum Master Location: East Hartford, Connecticut Responsibilities: • Agile Leadership: Deliver expert guidance on Agile principles and practices, guaranteeing their effective implementation within the organization. Foster a culture of continuous improvement and agility with a servant read more...
View Job Details

Full Stack Engineer - Massachusetts

Company: Solution Savvy
Location: US - MA - Boston
Posted: June 28, 2024
Role: AWS Cloud Native Typescript-React-Core Java developer ( Must have 9+ years of experience) Location: Boston, Massachusetts • Hands-on experience developing in cloud native AWS environment and expert in Lambda, SQS, Kafka, Postgres & Dynamo database approx 40 % of work • Extensive experience in read more...
View Job Details

Business Analyst -Onsite - Minnesota

Company: Solution Savvy
Location: US - MN - Osseo
Posted: July 2, 2024
Role: Business Analyst ( Willing to relocate) • Location: Maple Grove, Minnesota • Analyze and synthesize requirements, including recognizing patterns and conceptualizing processes, data challenges, and system inefficiencies from business organizations and industry • Identify read more...
View Job Details

IT Support Analyst with IOS Experience

Company: Solution Savvy
Location: US - IL - Schaumburg
Posted: July 2, 2024
Title: L2 Desktop Support Analyst with MAC Experience Location: Schaumburg, Illinois - Onsite Heres What Youll Do: • Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests. • Provide remote support over the phone using read more...
View Job Details

Sr Scrum Master - Onsite - Connecticut

Company: Solution Savvy
Location: US - CT - East Hartford
Posted: July 2, 2024
Role: Sr. Scrum Master ( Must have Property and Casualty Insurance experience ) • Location: East Hartford, Connecticut • Responsibilities: • Agile Leadership: Deliver expert guidance on Agile principles and practices, guaranteeing their effective implementation within the read more...
View Job Details

Explore more jobs in Schaumburg   Explore more jobs
Jobilize.com uses cookies to ensure that you get the best experience. By continuing to use Jobilize.com web-site, you agree to the Terms of Use and Privacy Policy.