Senior Claims Control Auditor

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

How you'll make an impact

Primarily focused on ensuring the Claims Operation is in compliance with operational controls and client servicing expectations, where applicable.
Tasked with:
executing internal audits of operational controls
compiling performance metrics
identifying the root cause(s) of control deficiencies
developing/monitoring control deficiency remediation plans
Responsibilities include:
conducting internal operational audits
gathering documentation for external operational audits
performing control design reviews to identify risks and control weaknesses
making recommendations to the Claims Operation for improvements to control execution
Additional duties may include:
preparation of monthly reports
assisting with design and implementation of controls to strengthen the control environment and mitigate risk
specialized projects
supports the promotion and education of the importance of internal controls with cross functional partners

About You

Required:
Bachelor's degree
5 years relevant claims handling experience
Proficiency in MS Office applications, and related claims and business software

Preferred:
Experience in property and casualty claims handling and/or insurance industry or third party administrator experience
Exposure to audit in addition to claims background and strong process management skills
Solid understanding of internal controls
Experience with process flows and process narrative documentation

Behaviors:
Strong analytical and organizational skills
Excellent interpersonal, written and verbal communication skills
Ability to work independently and establish priorities
Detail-oriented problem solver with proven ability to evaluate processes, controls and issues to determine the risks
Proven ability to facilitate discussions with Division Leaders and bring closure to control issues
High ethical standards
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Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more.
We value inclusion and diversity
to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as 'protected characteristics') by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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