This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
Rotech Inc
Posted: June 25, 2024
About Rotech
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Job Summary
We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement. In the State of IL this position pays between $17/hr-$21/hr depending on related experience.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Assists with updating respiratory grid
Clears previous day's route and checks all paperwork for accuracy and completeness
Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
Completes SOPs/CMNs and documents on tracking log
Complies with all applicable company policies and procedures to meet JCAHO and company standards
Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
Maintains referral log
Monitors office supplies
Prepares deposit for location on a weekly basis
Prepares invoices for next day routes
Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
Provides service for all retail/walk-in equipment requests
Provides technical assistance to customers
Verifies Medicare, Medicaid, and private insurance coverage information
Works with outside agencies to resolve customer issues
May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
Performs other duties as assigned
Qualifications
Employment is contingent on Background investigation (company-wide)
Drug screen ( when applicable for the position )
Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience High school diploma or GED equivalent, required
Preferred Education and/or Experience Experience with medical equipment, preferred
Experience with medical billing practices and of billing reimbursement, preferred
Experience in medical field and administrative record management, preferred
One year of related work experience, preferred
Medical terminology, preferred
Skills and Competencies Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team
Machines, Equipment and Technical Abilities Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands Lift and carry office equipment at times
Requires lifting (minimum of 35 pounds) and transporting of patient equipment
Requires contact with patients and equipment with potential exposure to contagious pathogens
Requires sitting, walking, standing, talking and listening
Requires close vision to small print on computer and/or tablet and paperwork
Rotech Information
Benefits 401k
Medical, Dental and Vision
Life Insurance and Disability
Generous Paid Time Off and Paid Holidays
Employee Discount Program
Employee Recognition Program
Bonus and Incentive Opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Job Summary
We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement. In the State of IL this position pays between $17/hr-$21/hr depending on related experience.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Assists with updating respiratory grid
Clears previous day's route and checks all paperwork for accuracy and completeness
Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
Completes SOPs/CMNs and documents on tracking log
Complies with all applicable company policies and procedures to meet JCAHO and company standards
Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
Maintains referral log
Monitors office supplies
Prepares deposit for location on a weekly basis
Prepares invoices for next day routes
Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
Provides service for all retail/walk-in equipment requests
Provides technical assistance to customers
Verifies Medicare, Medicaid, and private insurance coverage information
Works with outside agencies to resolve customer issues
May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
Performs other duties as assigned
Qualifications
Employment is contingent on Background investigation (company-wide)
Drug screen ( when applicable for the position )
Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience High school diploma or GED equivalent, required
Preferred Education and/or Experience Experience with medical equipment, preferred
Experience with medical billing practices and of billing reimbursement, preferred
Experience in medical field and administrative record management, preferred
One year of related work experience, preferred
Medical terminology, preferred
Skills and Competencies Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team
Machines, Equipment and Technical Abilities Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands Lift and carry office equipment at times
Requires lifting (minimum of 35 pounds) and transporting of patient equipment
Requires contact with patients and equipment with potential exposure to contagious pathogens
Requires sitting, walking, standing, talking and listening
Requires close vision to small print on computer and/or tablet and paperwork
Rotech Information
Benefits 401k
Medical, Dental and Vision
Life Insurance and Disability
Generous Paid Time Off and Paid Holidays
Employee Discount Program
Employee Recognition Program
Bonus and Incentive Opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Travel CT Technologist 3,483 per week
Company:
Triage Staffing
Posted: July 20, 2024
Triage Staffing is seeking a travel CT Technologist for a travel job in Hazel Crest, Illinois. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, nights • Employment Type: Travel Travel
read more...
Travel Cath Lab Technologist 2,041 per week
Company:
Triage Staffing
Posted: July 20, 2024
Triage Staffing is seeking a travel Cath Lab Technologist for a travel job in Chicago, Illinois. & Requirements • Specialty: Cath Lab Technologist • Discipline: Allied Health Professional • Start Date: 08/04/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type:
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Travel Nurse RN - Cardiac Cath Lab 2,628 per week
Company:
Stability Healthcare
Posted: July 20, 2024
Stability Healthcare is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Elgin, Illinois. & Requirements • Specialty: Cardiac Cath Lab • Discipline: RN • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel *$600 travel bonus *Day 1 health
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Travel CT Technologist 3,192 per week
Company:
Triage Staffing
Posted: July 20, 2024
Triage Staffing is seeking a travel CT Technologist for a travel job in Chicago, Illinois. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 08/19/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, nights • Employment Type: Travel Travel
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Travel Audiologist 2,643 per week
Company:
City Mobile Group
Posted: July 20, 2024
City Mobile Group is seeking a travel Audiologist for a travel job in Mattoon, Illinois. & Requirements • Specialty: Audiologist • Discipline: Therapy • Start Date: 08/05/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel At least 2+ years of recent experience
read more...
Class A CDL Company Driver - 1yr EXP Required - Regional - Dry Van
Company:
Lily Transportation
Posted: June 30, 2024
Hiring CDL-A Regional Drivers | $1,500/Week Avg | Get Home Weekends!. Job Requirements: 1 year of Class A CDL driving experience required • Valid Class A CDL • Safe driving record • Must be able to pass DOT pre-employment drug screen and meet DOT medical requirements. • #TS-Lily-CDL Regional CDL A -
read more...
Travel MRI Technologist 2,604 per week
Company:
Advantis Medical
Posted: July 20, 2024
Advantis Medical is seeking a travel MRI Technologist for a travel job in Pekin, Illinois. & Requirements • Specialty: MRI Technologist • Discipline: Allied Health Professional • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Advantis Medical, the #1 rated
read more...
Travel Nurse RN - Cardiac Cath Lab 631 per week
Company:
LeaderStat
Posted: July 20, 2024
LeaderStat is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Elgin, Illinois. & Requirements • Specialty: Cardiac Cath Lab • Discipline: RN • Start Date: 07/28/2024 • Duration: 13 weeks • 16 hours per week • Shift: 8 hours • Employment Type: Travel Registered Nurse - RN Cath
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Travel Nurse RN - Cardiac Cath Lab 2,520 per week
Company:
Focus Staff
Posted: July 20, 2024
Focus Staff is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Elgin, Illinois. & Requirements • Specialty: Cardiac Cath Lab • Discipline: RN • Start Date: 07/28/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Focus Staff is
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Travel Ultrasound Technologist 2,401 per week
Company:
Triage Staffing
Posted: July 20, 2024
Triage Staffing is seeking a travel Ultrasound Technologist for a travel job in Peoria, Illinois. & Requirements • Specialty: Ultrasound Technologist • Discipline: Allied Health Professional • Start Date: 08/12/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, nights • Employment Type:
read more...
Class A CDL Company Driver - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...
Truck Driver Company - 1yr EXP Required - OTR - Dry Van
Company:
Riverside Transportation
Posted: June 30, 2024
CDL-A Drivers No Touch Freight Up to $90K/year. Seeking CDL-A Drivers 54 - 58 CPM Dedicated & OTR Hauls At RTI, we put people before profits. If you are looking for a successful career, consistent pay and benefits, plus regular home time, call or apply today. Our company options for drivers include
read more...