Financial Services Cloud Senior Principal Global Salesforce

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title:
Salesforce - FSC, Solution Architect, Senior Principal

Who You Are:
You are the Salesforce subject matter expert, responsible for client delivery, proposals, new business pursuits, recruiting, asset development, complex solutioning, and knowledge management.

Responsibilities:
• Expertise and experience with FSC including configuration of the FSC Platform
• Expert level understanding of various components of the Salesforce product suite, such as Sales, Service, Community, Marketing, and App Clouds
• Translate business requirements into well architected solutions that best leverage the Salesforce.com platform
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
• Manage technical scopes and client expectations
• Demonstrate technical thought leadership
• Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
• Provides oversight and governance of all sold and managedSalesforce.comprojects
• Drives business development with the proper information, tools, and subject matter expertise to sell engagements and provide detailed estimates within the offering
• Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projects
• Interview potential candidates
• Serve as a mentor/lead and people manger within the team
• Travel Requirements:
Willingness to travel up to 50% for the Global Salesforce Team

Qualifications:
• 10+ years of Consulting or Industry (Banking, Fins) experience
• Experience and expertise with FSC, including configuration of the FSC Platform
• Minimum 3 years of Salesforce platform experience (5+ years preferred)
• Proven ability to design and optimize business processes and integrate business processes across disparate systems
• Expert understanding of multiple facets of the Salesforce.com product suite, such as Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange
• Configuration experience using the Salesforce.com point-and-click developer interface
• Awareness of programmatic solutions on the Salesforce platform including Apex and VisualForce
• Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
• Strong background in design and development of enterprise systems as part of a complete software product lifecycle
• Familiarity with agile software delivery methodologies such as Scrum
• Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a must
• Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Mulesoft, Informatica, Jitterbit etc. ) with Salesforce.com
• Excellent client-facing written and oral communications skills
• Active Salesforce certifications or ability to achieve relevant certifications upon hire



Director, Financial Services Cloud, Global Salesforce Practice

As a Director in our Global Salesforce Financial Services Cloud capability practice, you'll lead and drive sales pursuits, expand our Financial Services Cloud and Financial Services footprint through exceptional client delivery, and develop and cultivate client relationships within the Financial Services industry, and its sub verticals.

This is an exciting opportunity for a results-driven leader with client management, sales, and client delivery experience working with financial services customers.

Run/manage sales pursuits; serve as a global leader that encourages Pursuit Excellence throughout the deal cycle.
• Leads sales pursuits and manages sales process end to end in partnership with local market leadership and global industry and capability leaders
• Proactively engages capability leadership; partners with local leaders, capability and industry leaders to help solution the engagement approach and scope for our clients
• Determines sales strategy inclusive of win themes in partnership with local market leadership
• Manage an overall team utilization target of 76%
• "Quarterbacks" development of proposal and statement of work
• Drives decision making on deal structure in partnership with solution leads
• Ensures deal due diligence (staffing, financials, legal, risk management, contract approval gates)
• Work closely with Slalom's Recruiting Department to attract the best Salesforce talent in the market
• Defines pursuit close plans, identifies blockers and risks, and escalates any issues impacting pursuit progress
• Actively drives pursuits to closure and manages contracting process in partnership with local market leadership

This role requires deep industry expertise and the ability to interface with senior level client executives. With this deep expertise comes the ability to help clients think strategically about their investments in the Salesforce platform and the required services to implement.

The ideal candidate has experience leading and driving complex Financial Services Cloud pursuits and has a passion for both sales and delivery. In this role, you will focus on driving sales pursuits, providing pursuit leadership, client management, client delivery, and leading the Salesforce account strategy in partnership with local market leadership for an account an.