This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
American Savings Bank
Posted: May 16, 2024
*This is not a remote position
• Primary Purpose of Job
Responsible for providing outstanding customer service in the ASB client contact center.
Makes banking easy and delivers high performance by providing immediate response to customers, bank employees, etc., addresses questions and/or issues that are encountered in the course of doing business with the bank.
Serves as a professional representative of the bank through all client interactions, which may be via telephone, online, mobile banking, email and/or fax.
Strives to deepen the customer relationship by identifying appropriate products/services and refers customers to other bank representatives, as appropriate.
Major Job Accountabilities
Intake customer inquiries within the client contact center, addressing client questions and/or issues in a professional and courteous manner.
Researches situations, as necessary, to resolve concerns.
Ensures that all information pertaining to client interactions is appropriately documented in client contact center systems in order to analyze patterns and trends in the ASB client experience.
Identifies opportunities to deepen the customer relationship by recommending bank products and/or services to meet the customer needs.
Refers customers to other bank representatives, as appropriate.
Performs role in compliance with all banking laws and regulations, including but not limited to the Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting; immediately reports improper or suspicious activities to management.
Required Skills or Training Demonstrated customer service skills that include proven ability to handle difficult customer interactions.
Strong communication skills must be demonstrated through oral and written means.
Proficient in the use of personal computers & word processing or spreadsheet applications.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multi-task effectively between multiple systems to assist customers with their inquiries.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community.
We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers.
If you need assistance searching for a job or submitting an application, please contact us by calling *** and a member of our Recruitment team will follow up with you.
Mahalo for your interest in American Savings Bank!
• Primary Purpose of Job
Responsible for providing outstanding customer service in the ASB client contact center.
Makes banking easy and delivers high performance by providing immediate response to customers, bank employees, etc., addresses questions and/or issues that are encountered in the course of doing business with the bank.
Serves as a professional representative of the bank through all client interactions, which may be via telephone, online, mobile banking, email and/or fax.
Strives to deepen the customer relationship by identifying appropriate products/services and refers customers to other bank representatives, as appropriate.
Major Job Accountabilities
Intake customer inquiries within the client contact center, addressing client questions and/or issues in a professional and courteous manner.
Researches situations, as necessary, to resolve concerns.
Ensures that all information pertaining to client interactions is appropriately documented in client contact center systems in order to analyze patterns and trends in the ASB client experience.
Identifies opportunities to deepen the customer relationship by recommending bank products and/or services to meet the customer needs.
Refers customers to other bank representatives, as appropriate.
Performs role in compliance with all banking laws and regulations, including but not limited to the Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting; immediately reports improper or suspicious activities to management.
Required Skills or Training Demonstrated customer service skills that include proven ability to handle difficult customer interactions.
Strong communication skills must be demonstrated through oral and written means.
Proficient in the use of personal computers & word processing or spreadsheet applications.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multi-task effectively between multiple systems to assist customers with their inquiries.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community.
We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers.
If you need assistance searching for a job or submitting an application, please contact us by calling *** and a member of our Recruitment team will follow up with you.
Mahalo for your interest in American Savings Bank!
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Travel Nurse - RN - LD - Labor and Delivery 1958 / Week
Company:
BluePipes
Posted: June 6, 2024
KPG Healthcare Nursing is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1958 / Week Travel L&D Registered Nurse - $1,958 per week in taxable pay and non-taxable stipend
read more...
Travel Nurse - RN - OR - Operating Room 2236.6 / Week
Company:
BluePipes
Posted: June 26, 2024
Lead Health is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 4x8 hr PMs Start Date: 07/22/2024 Duration: 13 weeks Pay: $2236.6 / Week Join the Traveler Tribe today! We are looking for a RN - Surgery - OR for our client in Honolulu,
read more...
Travel Nurse - RN - IR - Interventional Radiology 3732.2 / Week
Company:
BluePipes
Posted: June 7, 2024
Lead Health is seeking an experienced Interventional Radiology Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 5x8 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $3732.2 / Week Join the Traveler Tribe today! We are looking for a RN - Interventional Radiology for our
read more...
Travel Nurse - RN - MS - Medical Surgical 1942.83 / Week
Company:
BluePipes
Posted: June 26, 2024
Lead Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 3x12 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $1942.83 / Week Join the Traveler Tribe today! We are looking for a RN - Med-Surg - Trauma for our client in
read more...
Travel Nurse - RN - OR - Operating Room 2236.6 / Week
Company:
BluePipes
Posted: June 26, 2024
Lead Health is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 4x8 hr PMs Start Date: 07/22/2024 Duration: 13 weeks Pay: $2236.6 / Week Join the Traveler Tribe today! We are looking for a RN - Surgery - OR for our client in Honolulu,
read more...
Travel Nurse - RN - OR - Operating Room 2236.6 / Week
Company:
BluePipes
Posted: June 26, 2024
Lead Health is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 4x8 hr PMs Start Date: 07/22/2024 Duration: 13 weeks Pay: $2236.6 / Week Join the Traveler Tribe today! We are looking for a RN - Surgery - OR for our client in Honolulu,
read more...
Travel Nurse - RN - MS - Medical Surgical 2383.48 / Week
Company:
BluePipes
Posted: June 27, 2024
Lead Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Kealakekua, HI. Shift: 3x12 hr nights Start Date: 07/14/2024 Duration: 13 weeks Pay: $2383.48 / Week Join the Traveler Tribe today! We are looking for a RN - Med-Surg for our client in
read more...
Zippy's Central Kitchen - Production Cook
Company:
Zippy s Restaurants
Posted: March 15, 2024
The pay listed is what one could reasonably expect to earn depending upon work experience. • Work for one of Hawaii's BEST family restaurants. Be part of our community where memories and connections are created. Zippy's has been Hawaii's local favorite for over 55 years with 22 locations in Hawaii
read more...
Travel Nurse - RN - LD - Labor and Delivery 1958 / Week
Company:
BluePipes
Posted: June 6, 2024
KPG Healthcare Nursing is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1958 / Week Travel L&D Registered Nurse - $1,958 per week in taxable pay and non-taxable stipend
read more...
Travel Nurse - RN - LD - Labor and Delivery 1830.39 / Week
Company:
BluePipes
Posted: June 7, 2024
Host Healthcare is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 12 hr days Start Date: 07/23/2024 Duration: 13 weeks Pay: $1830.39 / Week About Host Healthcare: At Host Healthcare, we are dedicated to empowering the life and
read more...
Travel Nurse - RN - MS - Medical Surgical 1942.83 / Week
Company:
BluePipes
Posted: June 26, 2024
Lead Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 3x12 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $1942.83 / Week Join the Traveler Tribe today! We are looking for a RN - Med-Surg - Trauma for our client in
read more...
Travel Nurse - RN - OR - Operating Room 2236.6 / Week
Company:
BluePipes
Posted: June 26, 2024
Lead Health is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 4x8 hr PMs Start Date: 07/22/2024 Duration: 13 weeks Pay: $2236.6 / Week Join the Traveler Tribe today! We are looking for a RN - Surgery - OR for our client in Honolulu,
read more...
Travel Nurse - RN - IR - Interventional Radiology 3732.2 / Week
Company:
BluePipes
Posted: June 7, 2024
Lead Health is seeking an experienced Interventional Radiology Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 5x8 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $3732.2 / Week Join the Traveler Tribe today! We are looking for a RN - Interventional Radiology for our
read more...
Travel Nurse - RN - LD - Labor and Delivery 1958 / Week
Company:
BluePipes
Posted: June 6, 2024
KPG Healthcare Nursing is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1958 / Week Travel L&D Registered Nurse - $1,958 per week in taxable pay and non-taxable stipend
read more...
Travel Nurse - RN - IR - Interventional Radiology 3732.2 / Week
Company:
BluePipes
Posted: June 7, 2024
Lead Health is seeking an experienced Interventional Radiology Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 5x8 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $3732.2 / Week Join the Traveler Tribe today! We are looking for a RN - Interventional Radiology for our
read more...
Travel Nurse - RN - LD - Labor and Delivery 1830.39 / Week
Company:
BluePipes
Posted: June 7, 2024
Host Healthcare is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 12 hr days Start Date: 07/23/2024 Duration: 13 weeks Pay: $1830.39 / Week About Host Healthcare: At Host Healthcare, we are dedicated to empowering the life and
read more...
Travel Nurse - RN - IR - Interventional Radiology 3732.2 / Week
Company:
BluePipes
Posted: June 7, 2024
Lead Health is seeking an experienced Interventional Radiology Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 5x8 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $3732.2 / Week Join the Traveler Tribe today! We are looking for a RN - Interventional Radiology for our
read more...
Zippy's Central Kitchen - Production Cook
Company:
Zippy s Restaurants
Posted: March 15, 2024
The pay listed is what one could reasonably expect to earn depending upon work experience. • Work for one of Hawaii's BEST family restaurants. Be part of our community where memories and connections are created. Zippy's has been Hawaii's local favorite for over 55 years with 22 locations in Hawaii
read more...
Travel Nurse - RN - IR - Interventional Radiology 3732.2 / Week
Company:
BluePipes
Posted: June 7, 2024
Lead Health is seeking an experienced Interventional Radiology Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 5x8 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $3732.2 / Week Join the Traveler Tribe today! We are looking for a RN - Interventional Radiology for our
read more...
Travel Nurse - RN - LD - Labor and Delivery 1958 / Week
Company:
BluePipes
Posted: June 6, 2024
KPG Healthcare Nursing is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1958 / Week Travel L&D Registered Nurse - $1,958 per week in taxable pay and non-taxable stipend
read more...
Travel Nurse - RN - OR - Operating Room 2236.6 / Week
Company:
BluePipes
Posted: June 26, 2024
Lead Health is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 4x8 hr PMs Start Date: 07/22/2024 Duration: 13 weeks Pay: $2236.6 / Week Join the Traveler Tribe today! We are looking for a RN - Surgery - OR for our client in Honolulu,
read more...
Travel Nurse - RN - IR - Interventional Radiology 3732.2 / Week
Company:
BluePipes
Posted: June 7, 2024
Lead Health is seeking an experienced Interventional Radiology Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 5x8 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $3732.2 / Week Join the Traveler Tribe today! We are looking for a RN - Interventional Radiology for our
read more...
Travel Nurse - RN - LD - Labor and Delivery 1830.39 / Week
Company:
BluePipes
Posted: June 7, 2024
Host Healthcare is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 12 hr days Start Date: 07/23/2024 Duration: 13 weeks Pay: $1830.39 / Week About Host Healthcare: At Host Healthcare, we are dedicated to empowering the life and
read more...
Travel Nurse - RN - LD - Labor and Delivery 1958 / Week
Company:
BluePipes
Posted: June 6, 2024
KPG Healthcare Nursing is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1958 / Week Travel L&D Registered Nurse - $1,958 per week in taxable pay and non-taxable stipend
read more...
Travel Nurse - RN - IR - Interventional Radiology 3732.2 / Week
Company:
BluePipes
Posted: June 7, 2024
Lead Health is seeking an experienced Interventional Radiology Registered Nurse for an exciting Travel Nursing job in Hilo, HI. Shift: 5x8 hr days Start Date: 07/22/2024 Duration: 13 weeks Pay: $3732.2 / Week Join the Traveler Tribe today! We are looking for a RN - Interventional Radiology for our
read more...
Zippy's Central Kitchen - Production Cook
Company:
Zippy s Restaurants
Posted: March 15, 2024
The pay listed is what one could reasonably expect to earn depending upon work experience. • Work for one of Hawaii's BEST family restaurants. Be part of our community where memories and connections are created. Zippy's has been Hawaii's local favorite for over 55 years with 22 locations in Hawaii
read more...
Travel Nurse - RN - LD - Labor and Delivery 1958 / Week
Company:
BluePipes
Posted: June 6, 2024
KPG Healthcare Nursing is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Honolulu, HI. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1958 / Week Travel L&D Registered Nurse - $1,958 per week in taxable pay and non-taxable stipend
read more...